Customer Service Assistant

objective

To obtain a challenging position within a

Proffesional facility which will allow me to

utilize my customer service and varied office

skills.

PROFESSIONAL Experience

****-****

Lifeline Medical Associates - Dr. Dawn Goldstein

MD, Parsippany, NJ

Administrative Secretary/Front desk

receptionist/File clerk

Schedule obstetricaland gynecological appointments

Responsible for pulling and filling patient charts

Billing

Manage high volume incoming phone calls

2003 to 2009

Saint Clare's Hospital, Denville, Dover, Parsippany

NJ

Administrative Secretary/Radiology/

Patient Representative/Clerical/Radiology

Technician Assistant

Scheduled patients for multiple diagnostic imaging

tests.

Responsible for filing, archiving, and faxing

patient reports.

Successfully manage high volume in call center.

Pocess the ability to effectively interact with

physicians and patients.

Provide general clerical support to the

Radiologists and Technicians.

Register and verify insurance information.

Obtain specific bloodwork results from laboratories

and doctor offices.

Education

County College of Morris, Randolph, NJ

Pursuing a Chemistry degree - expected graduation

2010-2012. Graduated in January, 2009 with an

Associate's in Liberal Arts and Science

Completed Credits: 80

Typewriting course completion - 2009

Currently taking a MT course, completion: 11/5/2010

skills and attributes

Proficient in all Windows Platforms. Highly

skilled in all the following proprietary software

applications; Series, Cerner, RAS Scanning, and PHS

scheduling (version 11.0).

Excellent customer service skills, ability to

multitask, articulate, thorough and hardworking.

Contact this candidate