Customer Service Sales

Ellis R. Danzy

**** * **** ** *****, OK ***** Home: 918-***-**** Email:

**********@*****.***

PROFESSIONAL EXPERIENCE

February 2009-Current Anheuser-Busch

Tulsa, OK

Junior Account Rep / Sales Support

< Provide merchandising, line cleaning and delivery support to the

Sales, Marketing and Delivery Departments

< Execute sale objectives and services for assigned accounts which

include growing volume, distribution, rotation and merchandising

< Install and maintain point of sale materials and products in retail

accounts

< Communicate with sale representatives to maintain adequate inventories

and limit returns

< Deliver products to retail accounts when necessary

< Ensure proper product/quality of freshness according to Anheuser-Busch

packaging standards

< Maintain all company areas, equipment, and vehicles in accordance with

Anheuser-Busch

< Notify appropriate personnel of potential issues

< Submit daily, weekly and monthly reports of assigned accounts and

payments received

< Support sale promotions and special events as directed by management

December 2007-August 2008 Boys & Girls Club

McAlester, OK

Athletic Director/ Program Manager

< Managed assigned staff, contract laborers, and volunteers

< Counseled youth, parents, and staff about expected policies and

procedures

< Built relationships within the community to expand services for youth

< Utilized resources to develop and implement programs to meet the needs

of the community

< Informed parents and schools of upcoming projects and programs

< Acted as a liaison to the Board of Directors and other advisory groups

< Performed administrative duties using various software programs

< Scheduled and facilitated camps, tournaments, fundraisers, events,

practices and games

< Responsible for maintenance of all facilities and equipment

< Oklahoma representative for the Boys & Girls Club Regional Youth of the

Year Conference

April 2007-October 2007 Oklahoma State Regents

Oklahoma City, OK

Default Prevention Specialist

* Counseled and educated borrowers over the student loan process

* Submitted required correspondences to update borrower's and lender's

records

* Monitored accounts to prevent borrowers from becoming delinquent

* Established cooperative working relationships with colleges and

universities

* Traveled locally to present presentations to inform students about

various loans types

* Utilized applicable software tools to manage loan accounts

April 2006-April 2007 Avis Rent-A-Car

Oklahoma City, OK

Rental Sales Agent

* Assisted customers in each phase of the rental agreement transaction

* Promoted and sold company products and services to accompany customer's

needs

* Compiled daily reports for upper-level management's review

* Responsible for cash reconciliation and fleet inventory

* Professionally responded to customer inquiries in person and by

telephone

* Provided a personalized and an exceptional customer service atmosphere

to all customers

April 2004-November 2005 Childtime

Oklahoma City, OK

Master Teacher

* Transported students during school term and scheduled field trips

* Participated in training sessions and meetings as requested by the

Director

* Designed and facilitated programs within the scope of the company

* Retained students records due to company policy and legal purposes

* Maintained a clean and safe environment within the classroom and

outside play

* Sustained positive and constructive interaction among students and

parents

September 2002-January 2004 Edmond Athletic Club

Edmond, OK

Floor Instructor

* Created and monitored exercise regimes for current members

* Promoted the fitness center to potential prospects

* Assisted with sales and enrollment of new memberships

* Responded to member inquiries and concerns in person and by phone

* Responsible for cleanliness and maintaining a positive atmosphere

May 2002-September 2002 Gateway Grizzlies

Sauget, IL

Professional Baseball Player

* Participated in a daily workout regimes

* Performed in exhibition and professional games

* Assisted in community and league charitable events

HONORS & ACHIEVEMENTS

* 2001 LSC Player of the Year

* LSC 1st Team in 2001

* LSC 2nd Team in 2000

* 2001 1st Team All-American

* 2001 College World Series Homerun Derby contestant

* 2001 South Central Region IV Player of the Year

EDUCATION

Bachelor's of Science Degree, 2005

University of Central Oklahoma, Edmond, OK

Associates in General Studies, 1999

Garden City Community College, Garden City, KS

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