Technician Information Technology

Anthony Cole

Information Technology Technician

*** ****** **** ****** ( Morrow GA. 30260 ( 847-***-****) (

********@*****.***

Objective

To obtain an Information Technology/Network Technician position

General

0. Presenting 8 months experience as an Information Technology technician

and Small Office/Home Office network.

0. Consistently recognized for technical troubleshooting skills used to

rapidly and cost-effectively resolve challenging technical issues with

Operating Systems, printers and Small Office/Home Office networks.

0. Quickly learn and master new technology; equally successful in both

team and self-directed settings; and proficient in a range of computer

systems, tools and testing.

0. Proficient in wireless networks, wireless router configuration and

security, including competence in computer system performance and

maintenance procedures.

0. Experienced in Microsoft Windows technologies.

Technical Education

Javelin Technical Training Center - Morrow, GA - 2010

Information Technology Expert (ITE) program ( GPA: 4.0

Install Windows XP, 7, and server 2003, forward and external email to

an internal email add a new workstation to a server, install Microsoft

word 2003 and 2007 to a computer, ser up a network, Software/Hardware

repair such as MS Office, VPN, Outlook, Internet, MAC, DOC, Windows

(2000, XP, Vista, and 7), upgrade, and integration on multi platform.

My technical skills will include A+ Core Technology, Network +,

Windows (Administration, Overview, Server, & XP Professional), Network

Infrastructure, Managing a Windows Environment & Server installation &

set up.

. Operating Systems Windows 2000, ME, XP, Vista, 7, & Server 2003 and

2008, Ms Virtual PC, Virtual Server2005, 2007, VM Ware

. Hardware Installation of CISCO switch on server rack, Switches,

Hubs, Routers, Laptops & Workstations & Servers (HP, Dell, Micron,

Compaq, IBM), RAID, SCSI, Modems, Network Cards, Memory, Printers,

Platters, Scanners, & other peripherals.

. Software MS Proxy, MS IIS Server, McAfee, Norton, MS Office Suite,

Windows Terminal Server, Project Planner

. Network/Protocols LAN/WAN, TCP/IP, IPX/SPX, WINS, DNS, DHCP, SMTP,

FTP, TELNET, VPN, Ethernet, Active Directory, Security,

Technology Summary

Certification CompTIA A+ Certified Service Technician-Pending 9/10/10

s:

Systems: Windows 9X/NT/2000/XP/vista/Server 2003, Mac OS X

Hardware: Windows based desktop and notebook computers, Macintosh desktop and

notebook computers

Software: MS Office 97/2000/2003/2007, MS Office Mac 2004/2008,

Professional/Flash Player

IT Experience

IT Hubb Solutions 2010 -

present

IT Specialist

0. Set up and managed networks

0. Backed up data to servers

0. Software installation

0. Virus removal

Self-employed 2010 -

present

Computer Technician

0. Currently providing support to end users with computer repairs (PC &

Mac), software installation and upgrades, system recovery, restoration

and upgrades, virus removal and system optimization. Deploying

Ethernet and wireless networking for small office and home office

clients, including basic network troubleshooting and hardware

configuration on 24 hours on-call basis. Telephone technical and

remote support has proven successful for troubleshooting hardware and

software problems, reducing system downtime and redundant call-outs.

Best practice advice to clients has also reduced redundant call-outs.

Web site design for individual and small business clients demonstrates

competence with HTML, CSS and Flash technologies.

Specializations include:

0. Microsoft Windows XP Professional and Windows Server 2003

installation, configuration and management. System recovery,

restoration and security.

0. Microsoft Office installation and configuration.

0. Hardware (desktop) installation, configuration and troubleshooting

(including printers).

Wireless network installation and security hardware (desktop and notebook,

computers)

System software upgrades.

Customer care, support and advice.

Contact this candidate