Sheree L. Collis
Clawson, MI ****7
*.********@*****.***
OBJECTIVE
Seeking a position as a support specialist in which I can apply my
knowledge in customer/personal services, coordination of resources, and
office procedures in an organized and efficient manner.
Top-notch assistant with fourteen years of experience ? Coordinates office
management and special projects with a high degree of efficiency. ? Serves
as point person for managers, employees, and customers to ensure proper
lines of communication ? Maintains excellent communication skills ? Problem
resolution abilities ? High-level of confidentiality ? Advanced word
processing support ? Enjoys working with people
PROFESSIONAL EXPERIENCE
6/2007 - 8/2010 Capital Closeouts Sarasota, FL
Position: Manager/Owner
. Meet with and purchase liquidated and/or clearence items from retail
stores
. Open /close the store register
. Greet and help clients with clothing purchases
. Run day to day retail store operations
9/2005 - 4/2006 Social Resources, Inc. Macomb Twp.,
MI
Position: Supervisor
. Supervised 11+ staff, Supervised 115+ Consumers.
. Maintained the hours of where consumers are on a minute to minute basis.
. Recreational outings, supported employment, vocational work shop.
. Supervised all and maintained the South Macomb Skill Building Facility.
. Paperwork - time sheets, IR Reports, payroll, etc.
4/2005 - 9/2005 Superior Mortgage Brokers, Inc.
Novi,MI
Position: Mortgage Processor
. Process mortgages.
. Talk with clients on what goals they are looking to accomplish, i.e.
purchase, refinance, build, etc.
. Put client information into Calyx Point for processing using lender
websites.
. Submit client file into DU (desktop underwriting) for approval, submit
full original loan package for underwriting.
. Talk with Account Executives, Underwriters, and clients until all
conditions are met and file has closed.
PROFESSIONAL EXPERIENCE Cont.
3/2000 - 4/2005 Rochester Financial Group, Inc.
Troy,MI
Position: Executive Assistant/Mortgage Processor
. Answer multi-line phones.
. Assist clients with accounts.
. Balances, set up new accounts, check requests, quotes and information on
stocks and mutual funds.
. File and keep prospectuses up to date.
. Cost basis reports.
. Process mortgages.
. Talk with clients on goals they are looking to accomplish, i.e.
purchase, refinance, build, etc.
. Put client information into Calyx Point for processing using lender
websites.
. Submit file into DU (desktop underwriting) for approval, submit full
original loan package for underwriting.
. Talk with Account Executives, Underwriters, and clients until all
conditions are met and a mortgage has closed.
SKILLS
Proficient in Microsoft Word, Excel and Outlook Express. Type 80 wpm
EDUCATION AND CREDENTIALS
Macomb County
Recipients Rights
Property and Casualty
Insurance
Dearborn Financial
Warren High
School
Business
References upon request