Customer Service Data Entry

Jemetria Glaspie

**** ***** **. • Dallas, TX ****2 • 214-***-****

**** *. ******** **** **. #835 • Dallas, TX 75211 • 214-***-****

*********@*****.***

Objective: Seeking a position in the Customer Service/Data Entry or General

Office/Clerical field to utilize my skills.

Qualifications:

4 First Data Corporation

Data Entry Operator

September 2008-Current

Use 10-key for inputting information from documents daily.

Used processing system to key check, statements, MICR line, OCR line and

dollar amount.

Verify remitter and payee information to verification box on system to make

sure it is inputted correctly.

5 Professional Civil Process

Receptionist/Office Clerk

October 2006-September 2007

Inputs legal papers into system for service.

Distributes incoming mail; Prepares outgoing mail.

File catalog cards after service is completed.

Handles calls from clients and corporate office.

Other general office duties

6 GTESS Corporation

Exception Handling Processor

March 2006-July 2006

Process data entry for medical claim forms.

Provides validation of medical forms.

Verified and inputted items on medical forms.

7 El Centro College

Department Assistant II

November 2000-October 2003

Delivered oral and written presentations for e_campus registration.

Demonstrated skillful communication and negotiation skills.

Excellent track record of students entering lab to take or review exams.

Executed daily operations of foreseeing area, including supervision of work

study students.

Strong phone skills - cheerful and helpful.

Helped oversee all aspects of lab area for co-workers and Support Staff.

Academic Achievements:

Personal Computer Support Certificate

May 2003

Personal Computer User Certificate

December 2002

Six years proven record of accomplishments in Web Mastering.

Participated in Whiz Kidz.

Five years experience as a writer/co-editor in journalism.

Education:

H.S. Diploma L. G. Pinkston High School

Dallas, Texas 2000

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