Manager Customer Service

Barbara S. Holmes, CPP

***** *********** ****, # ****

Cypress, TX 77429

Cell # 214-***-****

Profile

Payroll Professional experienced in the management of all phases of payroll

accounting and tax functions. Established and implemented controls for

payroll processing and tax compliance. Developed and implemented

monitoring processes to meet client service level agreements. Successfully

mastered both in-house and outsourced payroll software systems and have

hands-on experience in International Payroll; Relocation; Stock Option and

Purchase Plans; Third Party Sick Pay; 401K plans; ERISA; FLSA; FMLA;

Section 125 Benefit Plans and Workers' Compensation.

SOFTWARE

PeopleSoft Payroll/HRIS V8.3 and 8.9 ADP

(Enterprise V4, PC/PW & PayForce) Ceridian (550 and E-

Source) HR Profile/HR Perspective;

FLS Payroll Tax Software: Infinium2000 Microsoft

Office XP; ReportSmith

WORK HISTORY:

Sep '06 - Present Payroll Consultant - RCM Technologies

Houston, TX

. Converted three newly acquired companies from SAP to ADP/PCPW

. Provided implementation / conversion support to various clients, using

PeopleSoft and ADP payroll and human resources software

. Functional consultant providing analysis and documentation of payroll

and payroll tax policies and procedures - created test scripts for

user acceptance

. Performed payroll analysis in comparison to best practices,

identifying areas of decreased efficiencies and provide

recommendations for migrations to best practice model

. Worked with ADP tax service and taxing authorities to resolve federal,

state and local tax issues

. Analyzed and reconciled payroll related general ledger accounts

. Served as ADP liaison during system conversion from Ceridian 550 to

ADP Payforce

Jul '03 - Sep '06 Independent Payroll Consultant

Dallas, TX

. Worked for various industries, providing consulting and day to day

functionality related to the payroll department.

. Served as Operations Manager during outsourcing implementation of

HR/Payroll/Benefits/Time and Leave project for State of Texas

Department of Health and Human Services with employee base of 45,000

using PeopleSoft 8.3; responsible for the oversight and coordination

of a staff of 20 handling both Time and Leave and Benefits processes

and customer service support

. Consulting included multiple conversions utilizing ADP PCPW, ADP

Enterprise3, Ceridian E-Source, Ceridian Self Service and PeopleSoft

HRIS 8.3 and 8.9, as well as Sarbanes-Oxley review, remediation and

testing.

. Services also included policy and procedure writing and review with

improvement recommendations provided to management.

. FedEx Kinko's; Convergys; Kaneb Terminals; Granite Solutions; Mission

Foods

Dec '02 - Jul '03 Payroll Manager - Hotels.com

Dallas. TX

. Managed payroll processing and tax filing functions and directed

activities of 4 permanent and 6 temporary staff as well as regional

offices.

. Systems used were ADP/PCPW and Pay-Time Timekeeping Software; upgraded

ADP system to Version 4.5

. Partnered with legal department on Department of Labor audit and

developed process to ensure ongoing compliance

. Developed payroll procedure and control documentation in conjunction

with Sarbanes-Oxley

Nov '00 - Dec '02 Independent Payroll Tax Consultant

Dallas, TX

. Provided consultation services to 7-Eleven Corporate (over 3,600

federal id's) office following centralization of payroll tax function

- identified and reconciled current and prior year federal, state and

local payroll tax issues using Federal Liaison Services (FLS) payroll

tax software

. Assumed responsibility for resolving outstanding payroll tax issues,

resulting in the successful resolutions in the company's favor;

provided training to the tax department

. 7-Eleven Corporation; Trin-Tel Communications; HR Logic

Feb '00 - Nov '00 Global Payroll Manager - Boston Consulting

Boston, MA

. Managed the payroll processing and tax function for multi-state, multi-

national company

. Directed activities of 7 staff members - payroll system used was

Ceridian

. Managed payroll for 1200 expatriates in Europe, Asia, South America

and the South Pacific as well as 800 foreign national and domestic

employees

Jun '99 - Feb '00 Payroll Manager - Triad Hospitals, Inc.

Dallas, TX

. Managed the payroll processing and tax filing function of a multi-

state, multi-entity company after spin off from Columbia HCA -

provided direction and support to the regional offices

. Payroll system used was a customized version of Genesys Payroll

Software

. Coordinated the integration of acquisitions and established

appropriate federal, state and local tax accounts

. Implemented installation of FLS Payroll Tax Software for state and

federal tax filings

Mar '99 - May '99 Payroll Tax Consultant - CDG & Associates, Inc.

Dallas, TX

. Provided consultation services for an in-house payroll tax project,

involving research, analysis, and resolution of payroll multi-state

tax withholding issues

. Systems used were FLS Payroll Tax Software and ADP/PCPW Payroll

Software

Nov '97 - Feb '99 Director, Payroll - Paymentech, Inc.

Dallas, TX

. Established payroll processing and tax department following separation

from First USA.

. Implemented payroll/hris system conversion from ADP PC/PW to Ceridian

Source 100

. Managed a staff of 3 employees and provided support to two regional

offices

. Served as member of a multi-disciplinary team - evaluated long-term

payroll options and made recommendations on the merits of moving

forward with an upgrade to the existing payroll / HRIS product or to

convert to a network based system

Feb '96 - Nov '97 Payroll Manager - Quaker State Corporation

Irving, TX

. Managed overall operations of payroll and payroll tax functions:

directed activities of 5 staff members; system used was Infinium 2000

. Provided ad-hoc reports for management. Processed stock options,

relocations and handled payroll general ledger account reconciliation

EDUCATION

Tarrant County Junior College, NE Campus and University of Texas at

Arlington

AFFILIATIONS

Member American Payroll Association

Past Education Director - Dallas Chapter - American Payroll Association

Past Member - Texas Payroll Conference Board

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