Customer Service High School

Jonathan Mitchell

*** ***** ******* ***** *** ***, Altamonte Springs, Fl 32714

407-***-****

OBJECTIVE

My goal is to grow within the company. I will proceed with necessary steps in providing adequate

customer service and being an excellent employee.

Work Experience

Customer Service Rep March 2009 - October 2009

Sunpass, Southland Blvd, FL

•Assisting Customers in bill payments

•Activating Transponder

•Educating Customers on product

Customer Service / Sales Rep December 2008 - March 2009

Americall, Oakridge, FL

•Made follow up Calls on Allstate Customers

•Activation on credit cards

•Creating customer relations

Appointment Specialist January 2007- November 2008

Sears Home Improvement, Longwood, FL

•Generated and created customer relations through following up on submitted requests.

•Guided customer seamlessly though appointment setting process.

•Ensured customer satisfaction was attainted on every call.

Account Administrator December 2005-November 2006

Convergys “Cingular”, Lake Mary, FL

•Followed up with existing customers to present the benefits of upgrading their current product

•Created new relationships with new customers through effective communication.

•Consistently met and achieved prescribed quotas on a consistent basis.

Education

Warren Easton, New Orleans, La, Class of 2005

High School Diploma

•Graduated with a GPA of 3.5

Skills

Microsoft Word, PowerPoint, Excel, and very familiar with Windows Vista

•PowerPoint

• Microfoft Word

•Excel

Very familiar with Windows Vista

•Able to maintain at least a 30 WPM average

Contact this candidate