Customer Service Representative

*** ********* *****

Street 203-***-****

Hamden, CT 06517 E-mail

Rinoa58@hotmail.c

om

Julia Faulkner

Objective Retail Salesperson/Customer Service Representative

Summary of

qualifications A dedicated professional in both retail and

customer service with an emphasis on attentiveness,

promptness, and respect. Demonstrated an ability to

attend to customer needs while under demanding

conditions and time constraints. Always known to

maintain a professional attitude with both

customers as well as coworkers. Proficient with MS

Word, Excel, PowerPoint, Access, and FrontPage.

Well versed in computer languages such as C++,

Java, Basic, and HTML. Known for integrity,

resourcefulness, and strong work ethic.

Education 2001-2006 Southern Connecticut State University

Computer Science Program

Received general training in MS Word, Excel,

PowerPoint, Access, and FrontPage.

Received media design training in Flash and

Dreamweaver

Took classes in C++, Java, Basic, and HTML

Hamden High School

High School Diploma with Honors (1999)

Work Experience 2006 - Present Stop&Shop

Cashier/Customer service representative

Operated cash registers and attentively handled

cash up $1500 at any given time not counting credit

cards and checks.

Provided customer assistance within aisles as well

as assisted customers with self check-out machines.

Provide customers with details on sales

West Haven VA Medical Center

Administrative Assistant

Performed Data Entry with both Microsoft Excel and

Word

Handled numerous phone calls including conference

calls

Performed internet research as needed

Organized a previously disorganized filing system.

Interests and

activities Reading (fantasy, classics, and science fiction)

Avid blogger

Maintains a personal website and blog

Amateur writer (mainly short stories)

Contact this candidate