Sales Customer Service
Resume:
Pearline McDonald-Kiser
P. O. Box ******
Riverdale, GA 30296
pearline_mcdonald@ yahoo.com
Transportation/Office Information Professional
EXPERIENCE
TRANSPORTATION/LOGISTICS, Southeastern Region
2004 to 2010
Transportation/Logistics Specialist
. Shipping & Receiving
. Customer Service
. Planned/Navigated Routes
. Assisted in preparing daily logs
. Driver/van & straight truck
UNITED PARCEL SERVICE, Forest Park, GA
2005 to 2006
Data Administrative III
. Monitored DELL account in an attempt to assist couriers for speedy
deliveries
. Dispatched orders to couriers
. Prepared courier availability calendar
. Supply Chain/Logistics
SEARS HOME IMPROVEMENT PRODUCTS, Longwood, FL
2000 to 2003
Appointment Setter/Market Coordinator
Scheduled appointments for sale of home improvement products
Ensured quality appointments were sent to sales force
Operated within assigned sales territory representing Sears'
products to various accounts
Followed-up to ensure prospective customers received prompt service
Produced and updated daily sales reports
Supervised other appointment setters
. Logistics experience
PRECISION RESPONSE CORPORATION, Orlando, FL
1999 to 2000
Sales Representative
. Sold AT&T calling plans within assigned territory, maintaining
assigned sales quota and following established guidelines
. Identified prospects utilizing creative lead generating techniques
. Adhered to PRC policies, procedures, products, programs and
services
. Followed up with prospects
EDUCATION AND TRAINING
Allied Business Schools, Laguna Hills, CA
2007
. Georgia Real Estate Principals
Javelin Technical Training Center, Morrow, GA
2004
. Medical Office Specialist
. Certification: National Certified Insurance and Coding Specialist -
2005
Seminole Community College, Sanford, FL
. AA Degree in Business Administration
SKILLS
Microsoft Excel, Word, and Windows; Internet and Email; and MediSoft
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