Customer Service Loss Prevention

Eddie Johnson

*** **** ***. *********, ** *****

Email: ***********@*****.***

Phone: 901-***-****

Objective:

To secure a challenging position with a progressive company that offers

training and opportunities for career advancement.

Summary of Qualifications:

Over 12 years of security and investigation experience

Over 7 years of supervisory experience

Achievement- oriented and exceptional customer service

Monitored at risk areas in multi- store and multi- markets experience to

prevent (SHRINK) loss

SHRINK average (YTD) .86% to 1.43%

Excellent in gathering, compiling and analyzing information into desired

results

Computer literate and great typing skills

Administer of new hire orientations, and implementation of company policy

and procedures relative to job

A motivating team member and leader

Selected Career Achievements:

Top Performing Detective (Mid- South Region)

Mentor/ Field Director of Boyz To Men Mentoring Program

Certificate of Excellence for achieving Shoplifting cost per apprehension

(YTD) goal

Lead Mar-Maxx Blitz Team recovered over $3000.00 on 1st day from attempt of

theft

Certification and Completion of Wicklander Zulawski Interview and

Interrogation training

Professional Experience:

Loss Prevention Supervisor Mar. 2007 - Jan. 2009 Bass Pro Shop

Memphis, TN

Loss Prevention Det. (Lead) Nov. 2006 - Mar. 2007 Value City

Memphis, TN

Loss Prevention Team Lead May 2001 - Nov.2006 TJ MAXX

Cordova, TN

Correctional Officer Oct.1998 - May 2001 W.T.D. Facility Mason,

TN

Education and Training:

Munford High Munford, TN GPA. 3.0

Vatterott College of Technology Memphis, TN N/A

Wicklander Zulawski Memphis, TN Certification

(Technique Training)

(Completed)

Reference: Furnished upon Request

Eddie Johnson

405 Carr Ave. Covington, TN 38019

Email: ***********@*****.***

Phone: 901-***-****

Dear Prospective Employer,

I am a 33 - year old single male with no biological children, but a

dedicated uncle to six nieces ages 2 years to 14 years of age.

I am a member of Jireh International Ministries were I currently hold the

positions of Associate Minister and Armor bearer. I am also a Mentor /

Field Director with Boyz To Men Mentoring Program for at risk youth in the

West Tennessee area.

I have a diverse background ranging from Correctional Officer to Loss

Prevention Supervisor. I am a creative problem solver with developed

negotiation skills, the ability to resolve conflict and improve morale. I

enjoy the aspects of teaching, learning, and leading by example. Most of

all I am a team player who enjoys a challenge.

Please accept my resume as an application for the position. I am self-

motivated, hard working and willing to go the extra mile to get the job

done. My professional experience as well as my ability to coordinate and

manage a variety of responsibilities would be a valuable resource to your

organization.

I would appreciate the opportunity to meet with you to discuss

organizational requirements and my ability to fulfill the position.

Thank you for your time and consideration. I look forward to a favorable

response.

Cordially,

Eddie D. Johnson

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