Customer Service Sales
Resume:
Jason Stribling
**** ******* **, *******, ** ****7
*****@*********.***
OBJECTIVE To utilize and build upon my knowledge and skills while working with a holistic company that
promotes wellbeing, and provides physically & mentally challenging work in a peaceful setting.
EXPERIENCE
Kung-Fu Kash LLC, Oakland, Ca. May 2010 - Present
Owner (Does not affect employment availability)
ATM terminal installation, operation, maintenance, and monitoring
Cash Management and transport
Contract negotiations.
Amyris Biotechnologies, Emeryville, Ca. February 2007–December 2008
Glassware Technician /Receiving/Dangerous Goods Shipping (2/07-8/08)
Shipped dangerous goods nationally and internationally
Maintained a clean and polished work environment
Supply stocking and ordering
Following all safety procedures and emergency protocols
Shipping & receiving through FEDEX, UPS, USPS, DHL, and various national/international freight
services
Asset tagging. Tracking
Annually certified for handling and shipping of dangerous goods
Collected, washed, sterilized, and restocked all glassware and sterile supplies for the Fermentation,
Molecular Biology, and Chemistry labs. As the company expanded to over 150 people, continued to
independently and efficiently provide all glass wash and sterile supply support
Performed regular maintenance on washers and autoclaves
Maintained accurate records of autoclave usage and maintained supplies of critical repair parts
Maintained stock levels of glassware and supplies for uninterrupted research in a fast growing company
Sterilized bioreactors, liquid media, and non-hazardous bio waste in autoclaves.
Lab Technician, Fermentation Services/Central Media Prep (8/08-12/08)
Media preparation/ Fermentation Support:
Sterile media preparation for growth of yeast and E. coli in bioreactors ranging in size from 2L to 300L
Prepared liquid media batches from 50mL to 100L using specialized equipment for bulk preparations
QC testing of each batch of media made (pH and brix)
Performed regular chemical/reagent inventory
Cleaned/disinfected bioreactors including cleaning and changing bottles and lines as part of the bioreactor
tear down process
Excellent sterile technique and experienced in working with sterile cultures, media and supplies.
Blick Art Supply/The Art Store, Berkeley/Oakland, Ca. February 1998–November 2005
Inventory Manager (1/05-11/05)
Store level inventory replenishment of thousands of art supplies through verification of physical and
system inventory numbers
Provided guidance for distributor representative inventory replenishment
Set MIN/MAX system levels for corporate auto-replenishment items
Diligently fulfilled customer and house account special orders
Store presentation
Shipping & receiving through FEDEX, UPS, USPS, DHL, and various national freight services
Excellent correspondence with venders, and shipping/freight companies for complete, timely deliveries
Management and support of employees and store culture for positive working relationships
Maintained 1% shrink through supportive customer service/project consultation, thorough inventory
control, and attentive management of register operations.
Shipping/Receiving Clerk 3/02-1/05
Organized supplies in stock room for efficient transfer to sales floor
Accurately counted, inspected, and verified incoming shipments before signing bills of lading
Focused on quality assurance and loss prevention during entire receiving process, noting damage,
improper packaging, shortages, overages, and getting credit or billing for all such discrepancies
Maintained good working relationships with distributers, venders, freight companies, and corporate
accounts receivable department
Expedient unpacking of shipments and proper placement of merchandise on the sales floor while fronting
and facing for accurate recovery & maintenance of visual standards
Occasional register operation and frequent customer service/project assistance
Prepared, logged, packaged, shipped, and tracked all special orders, RTVs, and store transfers
Used security guard experience to assist in loss prevention on the sales floor through high level customer
service and diplomatic resolution to customer and non customer policy violations
Communicated all unsolvable stock, shipping, and receiving issues to store manager for resolution in a
timely manor
Shipping supply inventory management
Following through all orders, shipments, receipts, transactions, and disputes to prevent issues from
occurring and ensure customer satisfaction.
Novartis Vaccines and Diagnostics, Emeryville, Ca. January 2009–April 2009
Glassware Technician Research Support Services (Temp. 01/14/09 – 04/17/09)
Moto-a-gogo, Vallejo, Ca. (Closed) November 2005–December 2006
Parts & Sales Clerk, Polishing, Detailing, Custom Painting
The End Up, San Francisco, Ca. February 1995–December 2007
Security
Projection Systems Inc, Foster City, Ca . October 1997–December 1997
Projection Systems Installer
EDUCATION
Weber State University Online – Elementary Chemistry I Summer 2008 Grade: 88.5% B+
UC Berkeley Extension – Algebra/Trig XPS Fall 2007 Grade: 93% A
Academy of Art, San Francisco, CA 1993-1995
University of
San Francisco, San Francisco, Ca 1993-1994
Redondo Union High School, Redondo Beach, Ca 1989-1993
SKILLS
Extensive experience in inventory control (Replenishment and shipping/receiving)
Certified for dangerous goods handling, packaging, and shipping (not current)
Educated in multiple inventory control systems (AS400, WINDSS, LIGHTSPEED, COUPA, POINT
PURCHASING, etc.)
Extensive experience in organizing, categorizing supplies for increased efficiency & productivity
Computer skills include, and are not limited to Microsoft Word, Microsoft Excel, and Outlook Express
Enjoy troubleshooting and working with others to find solutions
Customer service/satisfaction through good communication, product knowledge, and suggestion
Loss prevention/situation mediation and diplomatic resolution
Dedicated worker with strong attention to detail
Self starter
*References available upon request.
Contact this candidate