Pamela Hartmann Phone: ***-

***-****

***** ******** ****** ****: 315-561-

9932

Athens, Al 35611

Credentials: CPC, Certified Professional Coder

Education: Louisiana State University, 2 years

2008-Currently- Aerobics Instructor, Retrobics, Athens, Al

> Aerobics Instructor & class owner

2001-2002 Billing, West Feliciana Parish Hospital, St.

Francisville, La

> Input daily patient charges & coding from all hospital departments and

ambulance reports. Maintained strict confidentiality of patient

records.

> Worked with insurance claims and denials

> Processed payments to business office and reviewed accounts.

> Customer Service- handled phone lines and walk-in business office

customers.

> Prepared monthly business reports

2007-2008 Museum Store Manager, Gold Coast Railroad Museum, Miami,

Fl

> Customer Service Contact, Sales

> Scheduled & facilitated onsite events - video production, catalog

shoots, parties

> Created Monthly Museum newsletter

2006- 2007 Owner, Bella Cora Gift Boutique, Homestead, Fl

> Customer service, purchasing, merchandising, accounting, inventory,

marketing

2005-2006- Administrative Assistant, Cary Construction, Key Largo, Fl

> Customer service with homeowners, telephone, walk-in and written

correspondence

> Assisted with bid preparation, acquisition of permits, solicitation

of quotes

> Payroll and data entry

2004- 2005 Team Lead, Target Corporation, Clay, NY

> Supervision of Softlines team, Assigning daily duties, Assisted

customers.

> Responsible for 'Ready To Wear' and 'Mens' Dpts, assured all

Target guidelines in branding, appearance, signage, display,

merchandising were met

> Responded to daily online Corporate Communications.

1999- 2001 & 2002-2004 Admin. Assistant to President, Grandmother's

Buttons, St. Francisville, La

> Customer Service lead (jewelry sold at over 2,000 stores nationwide)

> Assisted with management of website, managed customer databases.

> Managed sales representatives, created Rep handbook & newsletter

> Assisted in development of sales incentive plans and marketing.

1990-2001 Franchise Owner/ Instructor, Jazzercise Corporation,

Louisiana

> Taught Jazzercise classes, Participated in ongoing fitness

education, seminars.

> Opened 2 new franchises. Planned marketing promotions, customer

retention plans. Coached class managers to reach sales goals.

> Created and maintained student databases, newsletters and

correspondence

> Prepared monthly business and sales reports for Jazzercise

Corporation.

> Active community involvement- planned Jazzercise events, as well

as securing Jazzercise class participation in local events such as

parades, school events, food drives, Relay for Life, demos at public

events, fund-raisers, etc

REFERENCES:

LaSonya Nix

Instructor, Medical Billing & Coding 256-***-****

Rick Olsen

Director, Gold Coast Railroad Museum 305-253-

0063

Linda Houghtalilng

Office Manager, Cary Construction 305-453-

1469

Marlene McGinnis

Softlines Executive Team Lead, Target Corp.

315-***-****

Linda Harvey

West Feliciana Parish Hospital 225-***-****

Susan and Donny Davis

Owners, Grandmothers Buttons

800-***-****

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