Customer Service High School

Mikell Kremer

*** **** **** *****

801-***-****

Bountiful, UT 84010

************@*****.***

OBJECTIVE

Highly motivated, hardworking, ethical individual seeking a position that will allow me to use my skills

to make an immediate contribution to a successful organization.

QUALIFICATIONS

• •

Solid Written and Oral Communication Data-Entry

• •

Word, PowerPoint, Excel Routine Office Work

• •

Multi-task & Organizational Skills Excellent Interpersonal Skills

• •

Strong Customer Service Professional Attitude

• Answer Multi-line Phone

• Keyboarding 40 wpm

EDUCATION

Stevens Henager College, Associates Graphic Design, Present

Salt Lake Community College, Salt City Campus, Health Unit Coordinator 2010

Utah Institute of Dental Assisting, South Jordan, UT, Dental Assistant Certified 2008

Bountiful High School, High School Diploma 2002

EMPLOYMENT

2009 – Present Administrative Scan / Code Red Fresh Market

• Main Objective: all items have correct price and tag on shelf

• 10-key, computer programs: RORC, AFS, StoreWin, ACORN, and ASAP

• Responsible for ad and all price changes are processed, worked, and activated at the registers

• Update schematics, cut new items in on the shelf, discontinue items, re-aisle assign

2009 – 2009 Forms Developer Taxworks

• Update tax forms for 48 states using computer program FormWorks

• Met all requirements for each individual state guidelines and specifications for tax forms

• Sent finished forms to state for approval

• Copyright and dated to be put in software TaxCut

2009 – 2009 Front Desk Manager Eagle Gate College

• Customer Service, answer multi-line phone, redirected calls accordingly

• Payment processing, filing daily invoices and mail distribution

• Data-Entry, computer program: CampusVue

• Performed all clerical duties, photocopying, scanning, faxing and e-mailing

• Directing students and potential students to the appropriate departments for assistance

Contact this candidate