Quality Assurance Manager
Resume:
Norma B. Leedy
**********@*****.***
Profile:
• Effective team player comfortable with leading or collaborating
• Detail oriented – multi-tasking – works independently
• Reputation as highly organized, accurate and thorough
• Excellent written and verbal communication skills
• Leadership and project management experience
• Hard working and dependable
Experience:
Marlyn Nutraceuticals Phoenix, Arizona
Quality Assurance/Document Control September 2009 – August 2010
• Provided leadership in the implementation and maintenance of the entire quality system.
• Acted as a resource for compliance issues. Performed GMP compliance audits, product
non-conformance investigations, customer complaint and quality incident investigations
and follow-up. Prepared responses to third party audit findings and developed corrective
action plans. Conducted routine company-wide GMP training sessions to assure
compliance with FDA requirements.
• Participated in material and product reviews. Initiated change control documents as
required and performed extensive follow-up to ensure timely closure.
• Skillfully performed Quality Assurance batch record reviews and finished product
approvals. Released finished product into commerce.
Stewart Manufacturing Phoenix, Arizona
Planner/Buyer/Administrator January 2004 – March 2009
• Skillfully performed all activities involved in the sourcing and timely procurement of raw
materials, outside processing services, components, hardware, and shop supplies
necessary to tightly schedule production operations in a dynamic ISO 9001/AS9100
Certified aerospace manufacturing facility.
• Managed RFP and RFQ process from customer requirements through implementation;
concentrating on cost, quality and delivery. Expedited critical items/services, often
without incurring any expedite charges.
• Responsible for vendor management, supplier evaluation and follow-up on performance
issues/corrective actions. Established and maintained an excellent rapport with all
vendors (resulting in vastly improved vendor relations) which helped enable our team to
achieve 100% on-time delivery to our customers.
• Performed compliance audits of the quality management system and production
operations to obtain (then maintain) ISO 9001/AS9100 Certification.
Norma B. Leedy (continued)
Admiral Engineering Phoenix, Arizona
Purchasing/Administrative December 2002 – July 2003
• Responsible for all aspects of procurement, receiving, and inventory control required to
support production operations in a fast paced ISO 2001 Certified manufacturing
environment.
• Familiar with document review and reading of blue prints. Routinely assisted with
estimating.
Stevens Engineering Phoenix, Arizona
Executive Assistant/Purchasing Manager September 1999 – August 2002
• Quickly accepted duties of increasing responsibility. Promoted to Purchasing Manager
after one year of service.
• Researched and prepared production procedures and bill of materials for incoming sales
orders. Procured materials, supplies, and outside processing services for production
operations. Maintained re-order levels for stock items.
Education:
Northern Michigan University Marquette, MI
Bachelor of Science
Grand Rapids Community College Grand Rapids, MI
Associate of Arts
Kenowa Hills High School Grand Rapids, MI
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