Administrative Assistant Customer
Resume:
C indy D. M u rphy
Jackson, GA 30233
******@*****.*** Mobile: 678-***-****
PROFESSIONAL SUMMARY
Talented and accomplished Office Administration Professional with over 5 years experience in
managing office operations, administration and providing support.
Offers a rare combination of superior administrative skills coupled with the ability to simultaneously
manage and prioritize diverse responsibilities.
Demonstrated success in implementing marketing programs and promoting products that consistently
increase sales.
Adept at using QuickBooks for maintenance of accounting records, besides generation of bills and
invoices with keen analytical ability and aptitude for numbers.
Confident and poised in interactions with individuals at all levels. Holds high personal standards and
highly trustworthy, ethical and discreet.
PROFESSIONAL EXPERIENCE
Pike Manor, Zebulon GA Dec’01 –Aug '10
Administrative Assistant
Pike Manor is an assisted living facility for seniors.
Directly contributed to company performance by providing efficiency, reliability and continuity in daily
procedures.
Managed a comprehensive daily workload that included a diverse range of administrative duties including
correspondence, confidential/personnel record keeping and invoicing.
Ensured the efficient day to day running of administrative operations and provided confidential support to
the Administrator as needed.
Formulated and implemented document control systems with respect to correspondence and filing to
maintain efficiency in office procedures.
Effectively resolved customer concerns and provided effective response to customer queries.
Responsible for efficient mail management and deposit of cash and checks in the bank in a
Prepared bills and invoices, and received payments through different modes of payment, ensuring
numerical accuracy in all transactions.
Prepared and maintained comprehensive documentation and exercised discretion regarding confidential
files and reports.
Rendered effective response to customer queries and complaints over telephonic contact channel and
scheduled service calls, with focus on customer satisfaction.
Deployed service technicians for prompt response to customer needs.
IT SKILLS
Well versed with MS Office, QuickBooks and Outlook
EDUCATION
Southwest Community College, Memphis, TN 1991 – 1994
Completed paralegal courses and accounting courses
Liberty University, Lynchburg, VA 1988 – 1990
Completed Business courses and Psychology courses
timely and effective manner.
Contributed to preparation of accounting paperwork and records, in compliance with accounting systems
and procedures.
Performed proactive analysis of cost effectiveness of operations, and provided inputs for elimination of
non value add components to achieve organizational goals.
Harbin’s Mechanical Services, Stockbridge, GA Feb’01 Dec’01
Administrative Assistant
Managed daily operations with responsibility for a diverse range of administrative duties including but not
limited to data entry, filing, billing and customer support.
Cindy D. M u rphy
105 Sunset Cove Road
Jackson, GA 30233
******@*****.*** Mobile: 678-***-****
PROFESSIONAL SUMMARY
Talented and accomplished Office Administration Professional with over 5 years experience in
managing office operations, administration and providing support.
Offers a rare combination of superior administrative skills coupled with the ability to simultaneously
manage and prioritize diverse responsibilities.
Demonstrated success in implementing marketing programs and promoting products that consistently
increase sales.
Adept at using QuickBooks for maintenance of accounting records, besides generation of bills and
invoices with keen analytical ability and aptitude for numbers.
Confident and poised in interactions with individuals at all levels. Holds high personal standards and
highly trustworthy, ethical and discreet.
PROFESSIONAL EXPERIENCE
Pike Manor, Zebulon, GA
Administrative Assistant
Pike Manor is an assisted living facility for seniors.
Directly contributed to company performance by providing efficiency, reliability and continuity in daily
procedures.
Managed a comprehensive daily workload that included a diverse range of administrative duties including
correspondence, confidential/personnel record keeping and invoicing.
Ensured the efficient day to day running of administrative operations and provided confidential support to
the Administrator as needed.
Formulated and implemented document control systems with respect to correspondence and filing to
maintain efficiency in office procedures.
Effectively resolved customer concerns and provided effective response to customer queries.
Responsible for efficient mail management and deposit of cash and checks in the bank in a
Prepared bills and invoices, and received payments through different modes of payment, ensuring
numerical accuracy in all transactions.
Prepared and maintained comprehensive documentation and exercised discretion regarding confidential
files and reports.
Rendered effective response to customer queries and complaints over telephonic contact channel and
scheduled service calls, with focus on customer satisfaction.
Deployed service technicians for prompt response to customer needs.
IT SKILLS
Well versed with MS Office, QuickBooks and Outlook
EDUCATION
Southwest Community College, Memphis, TN 1991 – 1994
Completed paralegal courses and accounting courses
Liberty University, Lynchburg, VA 1988 – 1990
Completed Business courses and Psychology courses
timely and effective manner.
Contributed to preparation of accounting paperwork and records, in compliance with accounting systems
and procedures.
Performed proactive analysis of cost effectiveness of operations, and provided inputs for elimination of
non value add components to achieve organizational goals.
Harbin’s Mechanical Services, Stockbridge, GA Feb’01 Dec’01
Administrative Assistant
Managed daily operations with responsibility for a diverse range of administrative duties
Contact this candidate