Customer Service Representative
Resume:
Penne Cartright
*** *. ********* **** ****, Arizona 85201
Cell: 801-***-**** Email: *********@*****.***
To use my skills and experience in contributing to the company’s success.
Objective
Exceptionally talented Customer Service Representative/Clerical Specialist with
Skills/Software
over twenty years experience in performing a variety of specialized tasks involving
Summary
customer service, word processing, data entry, spread sheets, loan processing, and
ten key.
Type 70 80 wpm
4
Microsoft Word
4
WordPerfect
4
Excel
4
Quickbooks
4
Internet knowledgeable
4
Customer Service Representative June 2010
Experience
to present
Convergys / Directv, Orem, Utah
Answer phone and help customers adding or taking off
•
programming
Helping customers with any kind of problems with their directv
•
service.
Administrative Assistant/Customer Service Representative 2006 2009
(laid off)
Hunter Douglas, Salt Lake City, Utah
• Handle the responsibilities of serving national account
customers over the phone
• Work closely with customers in choosing products with a vast
knowledge of available products and services
• Solve customer concerns and inquiries in an efficient way
• Track weekly incoming calls and freight charges in Excel
• Responsible for ordering office supplies
• Receive fax orders and generate paperwork for custom blinds
• Assist other customer service representatives
Process returns for inspection and repair
•
Loan Processor/Secretary, Far West Bank and Zions Bank., 1991 2006
Ephraim, UT
• Process personal and business loan documents
• Prepare title reports and process water stocks
• Process payments and fees associated with each loan
• Answer incoming customer calls
• Assist walk in customers with their banking needs
Education Graduate
1966
Westwood High School, Mesa, Arizona
References:
Leighann Warnock
Ephraim City Recorder
Ephraim, Utah
*********@***********.***
Karen Robinson
Far West Bank
Assistant Manager / Loan Specialist
Ephraim, Utah
*****@***********.***
Marianne Korrell
Bryson Legal Attorneys
Paralegal
Mesa, Arizona
********@***********.***
Linda Jensen
Homemaker
Price, Utah
******@***********.***
Contact this candidate