Customer Service Technician
Resume:
Shaelyn Ochoa
Phone: 858-***-****
E-mail: abisvh@r.postjobfree.com
Objective: To obtain a position that offers a challenging and rewarding
experience in the biology field.
Educational Background
B.S. Biology Relevant Coursework Taken or In
Progress
University of California, San English, Biology, Physics, Computer
Diego Science, Chemistry
Expected graduation: June 2011
Qualifications
Strong interpersonal skills with the ability to foster a good working
relationship with a wide variety of people, using diplomacy,
confidentiality and flexibility
High energy self-starter skilled in conflict resolution, facilitating
diverse learning, and building productive relationships with clients and
faculty
Strong organizational and time management abilities with computer skills
both in PC/Macintosh computers, particularly MS Office
Fluent in English, some Spanish and Chinese (Mandarin)
Experience performing research, analyzing, and synthesizing data
Demonstrated experience working with Matlab and Java
CPR Certified
Licensed California and National Pharmacy Technician
Relevant Experience
Pharmacy Technician
Target Pharmacy
(July 2010-Present)
Aliso Viejo, CA
-Assist pharmacist with filling prescriptions
-Provide great customer service and promote Target credit cards and
customer surveys
-Ensure that the proper steps are taken to create a safe and fun work
environment
-Manage the order for specialty items and maintain the current drugs on
stock
-Enter new patient data related to health conditions and insurance
information
Research Assistant
(June 2007 -March 2009)
Moore Cancer Center Radiation Oncology Department
La Jolla, CA
Completed data series and compiled data for use in research articles and
the development of new medical products to use with Gate Therapy
Manipulated and corrected errors in Java programs designed to run
data from cancer patients
Analyzed medical slides and x-rays
Used Matlab programs to create 3D graphs containing concise, clean data for
researchers
Utilized Microsoft Excel in organizing and creating graphs for the
collected data
Worked on and completed projects independently and expeditiously for all
deadlines
Conducted experiments on patients using the Matlab programs and a set of
camera's which monitored movement of the diaphragm
Memberships/Associations
Phi Sigma Rho Science and Engineering Sorority
(member since October 2008)
Contact this candidate