Customer Service Quality Control

JEFF HALL

**** ******* ***

Modesto, CA *****

home# 209-***-****

cell# 209-***-****

email *********@*****.***

OBJECTIVE:

To obtain a challenging position as a

utilizing my skills and experiences.

QUALIFICATIONS:

- Ability to Perform Multiple Functions -

Highly Successful as a Team Player

- Demonstrated Skills in Prioritizing -

Excellent Telephone Skills

- Detail Oriented -

Effective Communications Skills

- Excellent Organizational Skills -

Computer Skills: OS: Windows 95,

- Self - Motivated 98, and

Millennium

- Experienced in Utilizing Standard Computer -

Ability to Interact with the Public

Programs; MS Word, MS Excel -

Expertise in Working Independently

- Ability to Work During Frequent Interruptions -

Strength in Analyzing and Problem Solving

- Ability to Research from Various Resources

- Proficient at Handling Sensitive & Confidential

- Skilled in Computer Data Entry Typing,

Information

10 Key, Fax Machines, Copiers, Scanners -

Excellent Ability to Utilize Power Tools &

- Established Self-Pride in Punctuality

Hand Tools

EXPERIENCE:

2006 to Present Team Leader, Phil's ChemDry

Modesto, CA

Duties:

* Carpet professional; installations,

repairs, cleanings

* Accounts receivables; handled cash,

checks, and credit card transactions

* Coordinated dispatching schedules with

drivers

* Marketing; assisted in coordinating

promotional events and taking part in

* Customer service; via telephone and in

person

* Inventory; maintained carpet cleaning

products in warehouse and company vans

* Maintained product samples and information

for clients

* Supervised 1 - 2 employees while on the

job

* Training supervisor; trained approximately

ten (10) new employees

* Sales representative

* Quality control

* Vehicle and trailer maintenance

* Maintained carpet cleaning machines; RX

Powerhead

* Experienced vehicle driver

* Analyzed and solved problems

2003 - 2006 Property Maintenance, Tittle Properties

Modesto, CA

Duties:

* Painter; internal and external

* Plumbing; installation, repairs (sinks,

bathtubs, toilets, water heaters, showers,

garbage disposals)

* Floors and sub-floors; installation and

repairs

* Carpet, linoleum, and hard wood;

installation and repairs

* Construction and repairs; ceilings, walls,

doors, porches, garage doors, and roofs

* Electrical; ceiling fans, outlets, light

fixtures, light switches, garbage

disposals

* Accounts receivables; handled cash,

checks, and credit card transactions

* Experienced vehicle driver Customer

Service; via telephone and in person

* Customer Service; via telephone and in

person

JEFF HALL

2005 Winning Way

Modesto, CA 95350

2002 - 2003 Cemetery Maintenance, Acacia Memorial

Park Modesto, CA

Duties:

* Customer Service; via telephone and in

person

* Grounds maintenance; lawn, vegetation, and

cemetery plots

* Assisted in disinterment's

* Assisted in funeral services

* Equipment maintenance

* Operated backhoe, industrial lawn mower,

forklift, power tools

1996 to 2002 Pellet Mill Foreman, Nature's Best

Pelleting, Courtland, CA

Duties:

* Supervisor; 12 employees

* Operated 350 hp pellet mill producing 4

ton per hour of product

* Operated industrial front end loader,

forklift, hay squeeze,

semi - trucks, boom truck, industrial

crane, and company vehicles

* Accounts Receivable; handled cash, check,

and credit card transaction

* Operated machinery to package finished

product (50 lb bags)

* Delivered finished products

* Scheduled production of pellets

* Quality control of raw materials and

finished product

* Maintenance and repairs; trucks, trailers,

machinery, and equipment

* Payroll; reviewed time cards for accuracy

* Marketing; assisted in marketing and

promotional events

* Customer Service; via telephone, in

person, and written correspondence

* Assisted in maintaining Department of

Transportation (DOT) and

Biennial Inspection of Terminals (BIT)

programs and records

* Assisted in maintaining records on all

company vehicles and trailers

* Processed and maintained product nutrition

records and samples

* Purchasing Agent; raw commodities,

packaging and shipping supplies,

vehicle - equipment - machinery parts

* Inventory; maintained records on raw

commodities and finished product

* Certified Weigh Master; raw materials in

and finished product out

* Interacted with business-related

government agencies at the county and

state levels, such as Dept. of Food and

Agriculture, Dept. of Motor

Vehicles, Dept. of Transportation,

Sacramento Air Quality, CAL OSHA,

Dept. of Weights and Measures, Federal

Drug Testing Program

1993 to 1996 Pellet Mill Operator, Van Vliet & Sons

Inc., Courtland, CA

Duties:

* Operated 350 hp pellet mill producing 4

ton per hour of product

* Quality control of raw materials and

finished product

* Operated industrial front end loader,

forklift, hay squeeze,

semi - trucks, boom truck, industrial

crane, and company vehicles

* Maintenance and repairs; trucks, trailers,

machinery, and equipment

* Inventory; maintained records on raw

commodities and finished product

* Operated machinery to package finished

product (50 lb bags)

References upon request

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