Customer Service Manager
Resume:
Todd Micheal Butler
Flint, MI 48532
****************@*****.***
SUMMARY:
Highly motivated, experienced in scientific research, mathematics, physics,
customer service, and interaction with a wide variety of people. I have an
excellent academic record, good work ethic, I am self-starting,
responsible, and able to work independently.
EDUCATION:
University of Michigan-Flint
> Honors Bachelors of Physics
> G.P.A. 3.79
> Graduated with Highest Honors
> Enrolled in the Honors Scholar Program
> Graduated May 2010
EXPERIENCE:
The Home Depot, Corunna Rd., Flint, MI
Sales Associate
June 2007 - Current
> Work in Hardware, Millwork, Lumber and Building Materials, Lawn and
Garden, Lot, and Pro Desk
> Constantly receive merit awards based on customer service and work
ethic
> Work open and closing shifts in multiple departments
> Unload delivery trucks / stock department
> Provide great customer service to create bonds with shoppers that
keep them coming back
University of Michigan-Flint, Flint, MI
Lab Assistant: Algebra based Physics
Fall 2009
> Setup class experiments and assisted in normal classroom
obligations
> Answered questions from students and offered assistance with any
problems
> Graded lab quizzes and maintained current grade roster for all
Physics 143 lab
sections.
University of Alabama-Birmingham: Center for Nanoscale Materials and
Biointegration
(CNMB) Summer Research Experience for Undergraduates (REU) Summer 2009
> Worked with CNMB in conjunction with Vista Engineering
> Learned microwave plasma chemical vapor deposition (MPCVD)
technique of producing multilayer polycrystalline
diamond films on titanium alloy
substrates
> Gained familiarity with X Ray Diffractometer (XRD), Vickers
Indenter,
Rockwell Indenter, Nano-indenter, Atomic Force
Microscopy (AFM),
Optical Emission Spectroscopy (OES), and Scanning
Electron Microscopy (SEM)
> Used in situ infrared, optical pyrometry for film growth estimation
> Work resulted in campus-wide poster session for the sciences
University of Michigan-Flint, Flint, MI
Paid Physics Researcher
Summer 2008
> Partnered a Carbon Nanotube Research Project
> Had access to laboratory equipment
> Operated Scanning Electron Microscope (SEM)
> Operated Atomic Force Microscope (AFM)
> Operated X ray Diffraction (XRD)
> Redesigned mobile arc discharge method of carbon nanotube synthesis
> Utilized various methods of carbon soot purification
Home/ Garage Construction 248-***-****) Gary Butler
July 2006- June 2007
> Worked hands on with construction efforts
> Helped remodel bedroom
> Planned, designed, assembled closet organization system
> Aided in erecting new garage
Victoria's Delights, 12 S. Washington, Oxford, MI 248-***-****)
Owner: Victoria Connolly
Cook, prep, manager
July 2003-June 2006
> Rapidly received promotions
> Trained employees in sandwich preparation and management
> Trained 5 employees in three areas
> Accountable for cash and inventory
> Responsible for opening and closing on numerous nights
> Received praised from manager for effective work
> Over the course of three years, raised salary by $3.15
SKILLS:
> Computer literate; Pro Engineer Parametric Modeling, Mathematica
Microsoft Office Suite (all versions), Windows Vista, Windows XP
Pro, Some experience with Maple
> 4 Years experience in customer service retail
> 3 Years experience in line cook / restaurant duties
> Knowledge of computer hardware assembly
> Some programming knowledge (C++)
> Mathematics (calculus, differential equations, mathematical proofs)
> Knowledge of car electronics
> Three years of physics laboratory experience
> Two semesters of Physics lab assisting: Algebra Based Physics
> Lab Machinery:
o Scanning Electron Microscope (SEM)
o X ray Diffractometer (XRD)
o Atomic Force Microscopy (AFM) in contact and non-contact modes
o XP Nano-indenter
o Vickers Indenter
o Rockwell Indenter
o Ultra-violet Absorption Spectrometer
o Optical Emission Spectrometer (OES)
o Microwave Plasma Chemical Vapor Deposition (MPCVD)
o Arc Discharge Method of Carbon Nanotube / Fullerene synthesis
COLLEGIATE AWARDS:
> Dean's List all four years
> Admissions Merit Scholarship, University of Michigan-Flint
> David G. Zick Science Scholarship
> Freeman Honors Program Scholarship
> David White Scholarship
> Trela Honors Program Scholarship
> MEAP Award
> Highest achievable score on Advanced Placement Calculus Test
> Invited to attend an Honors Math Seminar as a college freshman
> Member of Sigma Pi Sigma (Honorary Physics Society) - Based on
academic merit in physics
> Invited to become a member of the Golden Key Honor Society - Based
on academic merit
> Awarded research stipend from University of Alabama-Birmingham
Center for Nanoscale Materials and Biointegration (CNMB) during
summer 2009
REFEREED PAPERS:
> "Viola as an Unconventional Woman". Meeting of the Minds.
Presenter. University of Michigan-Flint. May, 2006.
> "Versatile Carbon Nanotube Synthesis Utilizing Arc Discharge".
Poster Presentation. Society of Physics Students: Annual
Undergraduate Physics Conference. Wayne State University,
Detroit, Michigan. November 21, 2008.
> "From Mourning Countess to Passionate Lover": Leon Rubin's
Portrayal of Olivia in Shakespeare's Twelfth Night. Michigan
Academy Annual Conference. Presenter & Discussant. Wayne State
University, Detroit, Michigan. March 20, 2008.
> "Synthesis of small heterofullerenes". Meeting of the Minds.
Presenter. University of Michigan-Flint. May, 2009.
> "Synthesis and characterization of multilayer polycrystalline
diamond films: potential coatings for tribological applications".
Poster Presentation. University of Alabama-Birmingham Summer
Research Expo. Birmingham, Alabama. July 24, 2009.
COLLOQUIA:
> "A Love Connection": Trevor Nunn's Portrayal of Love Between Orsino
and Cesario in Twelfth Night. Honors 156 Colloquium - Papers on
Shakespeare and Emile Zola. Presenter. Univeristy of Michigan-
Flint. April 12, 2006.
> "The Buckminsterfullerene: History and Pursuit of Undiscovered
Novel Nanocarbons". Honors 252 Colloquium - Cultures of Research.
Presenter. University of Michigan-Flint. Spring, 2009.
PUBLICATIONS:
> "Viola as an Unconventional Woman". Meeting of the Minds 2007
Journal. University of Michigan- Flint.
> "Versatile Carbon Nanotube Synthesis Utilizing Arc Discharge".
Abstract.
> "From Mourning Countess to Passionate Lover: Leon Rubin's
Portrayal of Olivia in Shakespeare's Twelfth Night". Abstract
> "Synthesis of small heterofullerenes". Abstract
> "Synthesis and characterization of multilayer polycrystalline
diamond films: potential coatings for tribological applications".
Abstract
Contact this candidate