Customer Service Sales Representative

MOHAMMAD ABDUL NAVEED

PHONE NO: 817-***-****

ADDRESS: **** ***** ****** *****,

Email Id:**************@*******.***

Arlington, TX,

76018.

____________________________________________________________________________

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OBJECTIVE:

Seeking a Fulltime position to apply my knowledge & experience in Customer

Service Management.

WORK EXPERIENCE :

. Worked as customer service agent for the span of around 2 years in

Firdous Enterprises Jan'98 - Jun'01

. supervisor by attending calls from the customers in handling all the

aspect required to have a smooth flow in the firm like inventory

maintenance and managing the labor.

. Worked as customer service supervisor in Fry's Electronics for around

3 years in handling the inventory, handled all the monetary matters

regarding the employees payments.

Jul'02 - Sep'05

. Worked as a sales representative in B4U wireless for more than 1

years in handling the sales department for the service providers like T-

mobile, Sprint, Verizon, AT&T.

Mar'06 - Apr'07

. Still working as a sales representative in Solution station

by DELL in repairing technical aspects, working on increasing the sales in

laptops, plasma, HD, TV.

May'07 - Jan'08

. Working as a manager at Sam's 1:00 for almost a year, handling

all the paper work check the inventory etc

Jun'08- Mar'2009

. Working for the Victory Wireless as a sales person,

need to attend all the customer, find out there necessity take care of the

inventory & the end of the day feed all the invoice on the

computer

May'09 - Till now

ACADEMIC PROFILE:

Complete Intermediate from Hyderabad INDIA

Jun'99 - Aug'01

Cumulative GPA: 3.0/4.0

Class: Distinction.

RELEVANT COURSEWORK:

Economics management, Civil management, ledger preparation, Accounts

Management, Finance administration, Micro economic strategies, Negotiation

aspect studies, Nations Economy studies.

BACHELOR'S PROJECT:

Prepared a well maintained accounts auditable aspects in maintain both the

debit and credit aspects of the company named SRC motors in India for a

span of around 1 year and depicted the guidelines in increasing the

productivity of the equipment and labor which in turn lowers the final cost

.

COMPUTER COURSES:

Ms Word, Ms excel, Ms power point, Autocade 2005.

AWARDS:

. Received Best Customer Supervisor award for 2 consecutive years.

Aug'02, Aug '03

. Received Best Employee award for having the sale to the highest

margin compared to other

co workers.

Jan'07

ADDITIONAL INFORMATION:

. Played cricket at Inter-school and Inter-College level

. Won many prizes in snooker and swimming games

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