**** **** *** *-**, #*** Rachel A. Frazier
Lancaster, CA 93534
***************@*****.***
Education University of California, Irvine, December 2009
B.A. International Studies, emphases on Global Issues and
Institutions; Latin America
Relevant
Experience EDA Design Associates, Receptionist (Temporary), San Luis
Obispo, CA
May 2010-June 2010
. Greeted clients, maintained employee and office calendars,
organized mail, ran office errands
. Answered and forwarded telephone calls to the proper department
and staff members
. Added and updated job and proposal information on different
project and accounting software
. Created weekly reports of jobs, proposals and accounts
receivable for company Directors
SLO Green Build, Volunteer Office Assistant, San Luis Obispo,
CA
February 2010-May 2010
. Input and organized member contact information on webpage
and backup databases
. Generated and dispatched membership invoices, accounted
incoming donations
. Created new, more effective outreach email format to notify
members and the public of upcoming events and news
. Participated in sponsor event management
Office of Congresswoman Lois Capps (D-CA), Intern,
Washington, DC
September 2009-December 2009
. Drafted constituent letters expressing the
Congresswoman's position on
several environmental issues
. Assisted staff with mail and database organization,
media relation and new media projects
. Conducted research for staff on various legislative issues
emphasizing on environmental conservation and clean energy
resources
. Communicated with constituents, government offices
and organizations by multi-line telephone
. Attended informational briefings in lieu of legislative staff
and reported key points of purpose and support data used to
inform the Congresswoman of issues presented
Morgan Stanley, Office Assistant, Irvine, CA
February 2009-June 2009
. Performed basic administrative assistance for the regional
Associate Vice President; created summaries and assembled
reports for informational packets for clientele
. Developed understanding of patterns of the stock market,
bonds, trading
MetLife Investments, Receptionist/Office
Assistant, Irvine, CA
August 2008-January 2009
. Provided support for two financial advisors in daily tasks
and communicated with clients
on their behalf
. Reorganized inefficient records management system to
facilitate access to information
. Managed and updated marketing software and reports, and
client contact software
Activities Community Service and Leadership Program, Member,
2008-2009
. Attended a series of volunteer projects throughout Orange County
providing much needed assistance to the community at homeless
shelters, parks and fundraising events
. Participated in leadership building seminars throughout the
year
Personal Leadership Certificate, University
of California, Irvine, 2009
. Certificate granted for attending more than seven leadership
seminars on issues like conflict management, ethical leadership
and public speaking
Global Leadership Program, University of
California, Irvine, 2009
. Expanded concept of cultural understanding and approaches to
solving conflicts
. Developed leadership skills necessary to function
effectively in different cultural contexts
Computer
Skills Microsoft Office Suite, ACT Client Management
Software, Intranet Quorum, Webpage management with Elements
CMS, Protrax by Axium: Accounting and Project Reporting Software,
Internet/Database research, Typing speed 50+ wpm