Project Manager Customer Service

Burt Calvin Neptune

*** ***** *******

Mesa, Arizona 85204

Home 480-***-**** Cell 480-***-****

*********@*****.***

PROFESSIONAL PROFILE

Investigate. Recommend. Research. Identify. Detail Reports. Evaluate.

Analyze. Quality Control. Customer Service. Review Plans. Problem

resolutions. Supervise. Manage. Train others. Drafting. Computer

Proficient: Microsoft Office, Word, Excel, Power Point, Outlook,

MicroStation V8, AutoCAD, Highway Capacity, CORSIM Traffic Simulation,

Adobe Acrobat, Adobe Photoshop, Broderbund Calendar Creator, PhotoImpact,

WinZip. Dependable. Honest. Self Starter. Team Player. High Integrity.

Learn Quickly.

PROFESSIONAL EXPERIENCE

Project Manager, Pavement Marking Inc., Tempe, Arizona

2009-Present

Monitor projects to ensure compliance with project plans, MUTCD, and

standards for contracted agencies.

. Ensure work is completed with the highest quality.

. Track product quantities used on projects.

. Collect existing striping data.

. Complete As-built striping diagrams.

. Compile reports for supervisors.

Transportation Engineering Specialist, Arizona Department of

Transportation, Phoenix, Arizona, 1990 - 2009

Investigate and recommend improvements and countermeasures for traffic

related problems on the state highways.

. Provide expertise in traffic problem resolutions.

. Draw diagrams, charts, and graphs using Microsoft Office and

MicroStation V8.

. Ensure ADOT standards are met.

. Review project plans for compliance with AASHTO, MUTCD, and ADOT

standards.

. Review traffic control, impact analysis reports, and initial design

concept plans and reports.

. Review encroachment permits plans for adherence with AASHTO, MUTCD,

and ADOT standards.

. Review signing and striping for compliance to the MUTCD and ADOT

standards

. Supervise traffic data collection, traffic studies, and drafting

functions.

. Analyze traffic data and compile detailed study with

recommendations.

. Supervise maintenance striping contract, monitor work for

compliance, approve invoices for payment and track expenditures.

. Responded to internal and external customer complaints and

questions.

. Researched engineering files, records, and other sources.

Burt Calvin Neptune

536 South Pioneer

Mesa, Arizona 85204

Home 480-***-**** Cell 480-***-****

*********@*****.***

Page 2

Transportation Engineering Plans Technician, Arizona Department of

Transportation, Phoenix, Arizona 1986 - 1990

Provided drafting support for the traffic analysts and engineers.

. Drew detailed maps, highways plans and improvement diagrams.

. Reviewed site locations and collected existing information for

condition diagrams.

. Help with survey and used survey data to make detail plan drawings.

. Checked calculations for accuracy.

. Maintained and researched engineering files.

. Drew signing and striping diagrams.

Motor Vehicle Field Officer, Arizona Department of Transportation, Tucson,

Arizona 1982 - 1986

Enforced Title 28 Motor Vehicle laws.

. Weighed commercial vehicles.

. Checked for compliance to Arizona State laws.

. Issued highway usage permits.

. Administered driver's license exams.

. Issued driver's licenses.

EDUCATION

. Diploma, Drafting and Computer Aided Drafting, Lamson Business College,

Tucson, Arizona 1985

. General education classes, Mesa Community College, Mesa, Arizona; 1994

. General education classes, Southern Utah State College, Cedar City, Utah

1974

. Limited Peace Officer, Arizona Law Enforcement Training Academy 1984

. Formal Training, numerous courses annually to improve office and

engineering skills and productivity.

. Certificate, Arizona Leadership Academy 1997

CERTIFICATIONS

. National Institute for Certification in Engineering Technologies (NICET)

Level IV; Highway Traffic Operations

. The American Traffic Safety Services Association (ATSSA); Traffic Control

Supervisor

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