Technical Support Technician

Location:

Posted:

October 12, 2010

Aaron Burke

Visalia, California 93277

**********@*****.***

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Career Objective

Network Support / IT Technician

Certifications

Comp TIA A+

Comp TIA Network+

Comp TIA Linux+

Education

Ivy Tech State College – Sellersberg, Indiana

Associate of Arts Degree – January 2008

PC Supports and Administration

Summary Of Qualifications

2 11 years diverse background in computer technology.

3 Successful in troubleshooting of networking and connection problems and

wiring flaws.

4 Operating system knowledge and experience includes Windows 9X/ME,

Windows 2000/XP, Windows Vista, Windows 7 Linux.

5 Knowledgeable and experienced with the following software packages:

MS Word, Access, Powerpoint, Outlook, Excel; firewalls; writing

software McAfee and Norton virus protection; Firefox, IE 7 and Netscape,

Active Directory, Exchange, Ghost

6 Skilled in use of routers, hubs and switches; adept in placing wiring and

crimping wire heads and jacks.

7 Comprehensive installation and replacement of computer hardware.

8 Team player with a strong work ethic.

Professional History

Smiser and Carter General Motors Dealership – La Grange, Kentucky

On-Call Technical Support 2001 to 2007

Provided troubleshooting for a busy car dealership with a large network.