Customer Service Sales

dAMARIS W. MCCOLLINS

*** ***** ******, *** *********, CA 94102 Message: 415-***-**** Email:

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HIGHLIGHT OF SKILLS:

Customer Service Load / Unload

Maintenance

Sales Inventory Specialist

Merchandise Stock

Account Management Janitorial

Shipping and Receiving

Cash Handling Delivery Supervision

Painter

PROFESSIONAL EXPERIENCE

WAREHOUSE /SHIPPING AND RECEIVEING

. Ties product in bundles for further processing or shipment, following

prescribed procedure.

. Counts finished product to determine completion of production order.

. Places product in equipment or on work surface for further processing,

inspecting, or wrapping.

. Counts finished product to determine completion of production order.

. Lifts raw materials, final products, and items packed for shipment,

manually, or using hoist.

. Loads and unloads items from machines, conveyors, and conveyance

. Examines product to verify conformance to company standards.

. Stock facility with correct pallets

. Loads and unload materials onto or off of pallets, skids, or lifting

device, and supply workers with materials as needed.

. Attends safety meetings when required.

. Able to communicate clearly with plant personnel, customers, haulers and

suppliers

. Complies with safety procedures at all times.

. Safely transport finished products

ACCOUNT MANAGEMENT / CUSTOMER SERVICE

. Investigates and correct errors upon customers' request, according to

customer records

. Collects and record customer deposits and fees, and issue receipts using

computers

. Compiles information about new accounts, enter account information into

computers, and file related forms or other documents.

. Write reports of daily activities and irregularities, such as equipment

or property damage, theft, or unusual occurrences.

. Interviews customers in order to obtain information needed for opening

accounts.

. Ensures delivery of excellent customer service through fast and accurate

processing of orders

. Served as liaison between the customer and various departments to resolve

inquires

. Builds and maintains business relationship with clients by providing

prompt and accurate service so as to promote customer loyalty

. Set up new accounts, maintained records, prepared reports and

performed work processing assignments and related clerical duties

. Solicits sales of new or additional services

MAINTENANCE / JANITORIAL

. Performs all sweeping, moping, scrubbing, and vacuuming of hallways,

stairs, etc.

. Notified management concerning need for major repairs or additions to

lighting, heating, and ventilating equipment

. Maintains building, performing minor and routine painting, plumbing,

electrical wiring, and other related maintenance activities, using hand

tools and replaced air-conditioner filters.

. Dust mops, damp mops, wet mops, scrubs, waxes and buffs floors in vacant

apartments and hallways

. Lifts heavy items, i.e., garbage cans, mop buckets and ringers,

containers of wax and chemicals, boxes, cleaning equipment, and paper

products

. Vacuums carpeted floors

. Cleans grounds, using rakes, brooms, and hose.

WORK HISTORY

Golden Brands Beverage Distributors San Francisco, CA

Delivery Specialist 10/05-01/06

Rent-A-Center San Francisco, CA Account

Manager 03/05-09/05

Aimco Management Co. San Francisco, CA Maintenance

Porter 12/03-05/04

Double S. Painting Co. San Francisco, CA Painting

Apprentice 03/03-11/03

Costco Inc. (Temp) San Francisco, CA Courtesy

Clerk 10/01-12/01

Freedom West Homes (Temp) San Francisco, CA Maintenance

Assistant 06/99-08/99

EDUCATION

General Education Courses, High School Diploma, Galileo High, San

Francisco, CA 1997-2001

OSHA Safety and Awareness for Warehouse/Kitchen and Retail Work Areas, San

Francisco, CA 2001

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