Customer Service State University

ALISA DANIELLE ALCANTAR

**** ******** **

Sacramento, California 95864

408-***-**** . *****.*********@*****.***

SUMMARY OF Excellent communication skills with leadership experience

QUALIFICATIONS Ambitious and able to multi-task

Excellent organizational skills

Outstanding interpersonal skills with an enthusiastic

personality

Willingness to learn and grow

EDUCATION California State University, San

Marcos, Ca 2010

Meeting and Event Planning Certificate

California State University, San

Marcos, Ca 2009

Bachelor of Arts degree in Communication

EXPERIENCE Boys & Girls Club of Carlsbad 2010

Event Planning Intern of 2010 Golf Tournament

Assist in managing events success

Used Maetrosoft Action Pro to input donor and items

Performed administrative duties such as; invoices,

coordinating event details, guest event envelopes

California State University, San Marcos

2009

Event Planning Intern with Arts & Lectures Coordinator

Assisted in the planning of campus events

Ensured the success of Arts & Lecture events

Helped to ensure efficient and meaningful allocation of

budgets for events

California State University, San Marcos 2009

Social and Recognition Committee, Student Chair Member

Organized, planned, and executed social events for staff and

students

Ensured that students and staff members became well

acquainted with one another

Market special events to all students

California State University, San Marcos 2005-2009

Student Assistant, Clarke Field House

Assist managers in various duties and events

Multi-task with customer service and answering phones

Assist students in a friendly and efficient manner

ACTIVITIES Oakridge Leadership Retreat

Ramona, 2008

Had classes about how to step up in many situations

Participated in meaningful team building exercises

Sacred Heart Community Shelter Volunteer

San Jose, 2004

Greeted & assisted customers

40 hours

REFERENCES Available upon request

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