Customer Service High School

Chong Hong, Garden Grove, CA *****

Cell: 714-***-****

***********@*****.***

Experience

Eleganza Tiles

August 2008-Present

*Answer calls/ answer questions re: product

*Process customers purchase orders/ via fax & email

*Get LTL quotes

*Branch Transfers

*Print UPS labels / TNT

Hawk Hockey

January 2007 - January 2008 Customer Service Corona, CA

Answer calls

Answer customer questions/concerns about hockey equipment

Place orders

Transfer items from another locations

Pull orders

Give shipping quotes

Bedrosians Tile & Marble

October 2003 - June 2005 Sales / Customer Service Anaheim, CA

Greet clients

Answer calls

Help design homes & offices with tile & stone

Give quotes

Pull samples

Make deposits

Ceramica Catalina

February 2000 - September 2003 Receptionist / Operations Manager Anaheim, CA

Answer phones

Greet clients

Schedule appointments

File

Make copies

Handle outgoing / incoming mail

Take orders over the phone

Create price pages using word & excel

Type invoices

Follow up with clients

* Pull tile/stone samples

Send samples via UPS

Print UPS labels

Light AP/AR

Education

Rancho Alamitos High School

High School CA

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