Customer Service Administrative Assistant

****

Richmond Street Home Phone: 815-***-****

Joliet,

IL 60435 Cell Phone: 815-***-****

Carole Pirc (Pierce)

Objective Seeking a challenging career change with growth and

rewards for dedication and

hard work.

Experience November 2008 to Present Cracker Barrel Old Country

Store Joliet, IL

Cashier

. Answer and direct phone calls

. Greet customers as they enter store

. Assist customers with retail inquiries and suggestive sell

additional items that may be of

interest to them

March 2008 to October 2008 Universal

Transportation Joliet, IL

Customer Service

. Answer phones

. Assisted with dispatch calls to drivers and companies for

directions and ETA's

. Assisted with driver payroll and some accounts payable and

receivable.

November 2006 to March 2008 Precision Foods,

Inc. Bolingbrook, IL

Front Desk Receptionist

. Answer and direct phones

. Greet and direct visitors and vendors, open and distribute mail

and prepare out-going mail and

packages

. Prepare payroll and track sick time, vacation time and long and

short-term disability.

August 2006 to November 2006

. Assisted a family member during a terminal illness.

November 2005 to August 2006 Endodontic and

Periodontic Associates Joliet, IL

. Greet and register patients.

. Create new patient records and data entry of all new information.

. Scheduled appointments and payment plan contracts.

. Balanced cash receipts at the end of each day.

May 2004 to November 2005 Bailey's Carpet One

Joliet, IL

Receptionist

Answer and direct phone calls.

. Prepare invoices and check updated pricing for accounts payable.

. Data entry of orders, ordering flooring from suppliers and

checking status of orders for ETA in

preparation for installation.

. Prepared Commercial, Builder and Retail sales proposals.

March 1996 to May 2004 Ty, Inc.

Oakbrook, IL

Administrative Assistant/ Logistics Coordinator

. Assisted Distribution and Security Directors.

. Coordinated appointments, meetings and travel itineraries.

. Prepared sales and production reports and meeting minutes.

. Tracked overseas shipments and dispatched to distribution area.

Education Graduate of Lemont Township High School. Lemont, IL

60439

Joliet Junior College Medical Terminology

Grade 95.25 GPA 4.0

Joliet Junior College Currently Attending Health

Information Management

Skills Proficient in Microsoft 2003 and all office

equipment.

Hobbies Reading, Music, Fundraising, Bowling

References Will be furnished upon request

Contact this candidate