Madhavi Rao
E-Mail: *********@*****.***
Phone: Home 636-***-****
Cell 314-***-****
OBJECTIVE: To work in a competitive environment where my expertise in Software Quality
Assurance and Software Quality Control can be best utilized in Software Development Life cycle.
SUMMARY:
• 5+ years of experience in IT industry working as a QA Tester/Analyst which includes
developing test cases, test plans, analyzing, testing, and defect tracking for client/server,
web based applications.
• Experience in manual testing as well as using automated tools.
• Very good understanding of entire Software Development Life Cycle (SDLC) and Testing
Development Life Cycle.
• Involved in developing Test Plans, Test Cases, Test Strategies and Test Scenarios for manual and
automated testing using Rational Robot, Test Manager, Clear Quest, Quality Center, QTP, Test
Director and WinRunner.
• Sound knowledge and experience in Functional Testing, GUI Testing, Regression Testing,
System Testing and Acceptance Testing.
• Excellent analytical, troubleshooting, communication and presentation skills
• Proven ability to work efficiently in both independent and team work environments.
Known for exceeding goals and objectives.
• Strong skills in backend testing using SQL queries on Oracle RDBMS and SQL Server.
• Experience in the translation of high-level test requirements into reliable, repeatable, and
maintainable test script programs.
• Ability to work in a fast-paced environment meeting aggressive business deadlines.
TECHNICAL SKILLS:
QA Tools: QTP, Quality Center, Rational Robot, Rational Test Manager, Rational
Clear Quest, Win Runner, Test Director, Silk Test
Databases: Oracle 10g, SQL Server, MS-Access
Languages: Java, HTML, XML, COBOL, PL/SQL
Scripting Languages: Shell Script (Borne/Korn), JavaScript & Perl
Packages: MS Office2000/2007, Snagit 9
Operating Systems: MS-Windows XP/2000, Mainframe, UNIX (Solaris)
PROFESSIONAL EXPERIENCE:
Wells Fargo Advisors, St .Louis, MO Dec’2009-Aug’2010
QA Analyst
Description: Involved in Wells Fargo/Wachovia’s Account Management Integration &
Community Banking project called WF-BSG, which addresses modification to the Wells East
New Account Opening (NAO) application to support their Brokerage account opening process.
For the Brokerage in-Bank Channel, NAO application is modified to interface with their legacy
middleware through the Brokerage Integration Layer (Web Services) to post data to Hogan and
other Bank systems necessary to open Standard Brokerage, Command and Individual Retirement
Accounts.
Role:
• Developed Test Plan and Test Cases to suit system specifications and Business
requirements
• Tested various product functionalities of NAO Application by reviewing, completing and
submitting the accounts
• Extensively involved in System Integration Testing to verify that all Web Services are
implemented and appropriate data is posted to Wells Fargo Banking system HOGAN
• Tested thoroughly and verified that NAO communicates on a real-time basis with legacy
Wells Fargo Bank applications (Hogan CIS, Hogan IDS, PI) and with other brokerage
applications (BR, RR) through the use of service layers and middleware(Web Services)
• Wrote and executed test cases to confirm that BETA system is continued to be the system
of records for brokerage accounts
• Verified that NAO will consume web services made available through the Brokerage
Integration Layer (BIL), which is a new service layer being developed for use by
brokerage applications
• Tested to make sure that the Brokerage Integration Layer (BIL) communicates with
established Wells Fargo middleware web service layers like ECPR, RWS, APS, DCBS,
and WMG BUS
• Co-ordinated with Business Analysts as per need basis
• Identified, communicated and appropriately escalated the issues
• Conducted Regression testing of existing functionality
• Validated XML formatted Logs to verify the correctness of the data
Environment: Quality Center, Microsoft .Net technology, Oracle, DB2, MVS/ESA, HOGAN,
BETA Mainframe
Stuart Maue Mitchell & James, St. Louis, MO Sept’2008 – Aug’2009
QA Analyst
Description: Responsible for testing both ‘ LIBRA-Connex’, a fully automated Web-based
electronic legal bill invoicing Application, and an Oracle Business Intelligence solution for Legal
firms called ‘Stuart Maue Portal’, which is a newly enhanced user-friendly, intuitive
environment for viewing and customizing legal cost management data.
Role:
• Created Test Plan, Test Cases based on the available Functional Requirements
Document
• Performed Functional, Integration, System, and Regression testing.
• Developed Test Data in order to test all scenarios based on the test cases
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes
• Performed Data-driven testing using parameterization in QTP to test the application
with different set of data
• Involved in Regression Testing of change controls to ensure all errors have been
corrected and no new errors have been introduced
• Implemented Change Control Process
• Used Bug Tracker.Net to log the defects
• Performed End-to-End testing manually and involved in User Acceptance Testing.
• Demonstrated ability to work independently, set priorities, work under pressure, adapt to demanding
situations and maintain schedules
Environment: QTP 9.5, Quality Center, BugTracker.Net, Oracle 10g, ASP.NET, Visual Studio
2008, Windows XP, Snagit
Monsanto, St. Louis, MO June 2006 – Sept’2007
QA Consultant
Description: Involved in testing ‘Orion’ Application, a new sample management system
developed for Monsanto Regulatory. It provides electronic workflow management for Material
Request, Receipt, Processing, Labeling, Distribution and Inventory. It consists of a web-based
user interface supported by a database and tracks plant, protein, and chemical sample
information.
Role:
• Reviewed Business Requirements documents and analyzed the user requirements by
interacting with Business Analyst
• Developed Test Plan, Test Cases using Test Manager to suit Business Requirements
• Performed Functional, System, GUI, Integration and Regression testing
• Performed Regression testing after bug fixes and verified those fixes.
• Automated the regression test cases and responsible for Recording and Customizing the
Scripts in Rational Robot
• Involved in Performance Testing
• Extensively used ‘DB Visualizer’ tool to run and test SQL queries
• Well versed with Requirements Traceability using Rational RequisitePro
• Interacted with Development team to identify and resolve technical issues
• Involved in the team meetings to discuss the issues and problems
• Used “Team Track” defect tracking tool to log, monitor and update defects found during testing.
Environment: Java 1.4.2, Oracle 10g, IntellJ 5.1, CVS, Ant, Rational Suite of Products, Team
Track, DB Visualizer, Windows XP
A.G. Edwards, St. Louis, MO June 2005 – May 2006
QA Consultant
Description: Involved in testing two major outstanding projects of AG Edwards .
ClientOne is an AGE proprietary “managed” system that runs on top of windows desktop. It is an
integration of different financial applications which can be used by various Financial Consultants.
It includes several applications such as Account Inquiry, Broker Vision, Quote, Monitor,
Thomson Charts etc. and also allows viewing them on-screen at the same time.
Desktop Refresh is a major AGE Project to efficiently and effectively replace all Home Office
non-ClientOne desktop Systems with XP based desktop Systems. This project identifies,
remediates, and packages approximately 1100 Home Office desktop Components from Windows
NT to XP.
Role:
• Developed ‘Test Plan’ and ‘Test Cases’ to suit system specifications and Business requirements
• Responsible for Automation and Manual testing
• Captured and analyzed the manual scripts and placed them into Rational ‘Test Manager’ test Tool
• Extensively involved in Integration Testing of the various AGE Applications
• Performed Test execution in the Rational ‘Test Manager’ test Tool
• Performed Functional, System, GUI and Integration testing
• Performed Data-driven testing using Control Synchronize Data Driven Framework (CSDDT)
which uses Excel Spreadsheet to populate the data to the application under test
• Performed Regression testing after bug fixes and verified those fixes.
• Provided support to Packaging team to ensure testing issues are resolved.
• Performed defect troubleshooting and tracking using Rational ‘Clear Quest’ defect tracking tool.
Environment: Rational Suite of Products, Java, PL/SQL, Windows XP
CCA Global Partners, St. Louis, MO Jan’2005 – May 2005
Quality Consultant
Description: Revelation is CCA Global Partners' new Store Management System. It includes
features that allow CCA Global members to run their entire businesses on the system, beginning
with sales & marketing, all the way through producing financial statements. This System has been
developed using Microsoft Axapta, which is an enterprise resource planning (ERP) business
solution for manufacturing, e-business, Financial Management, wholesale and services industries.
Role:
• Responsible for testing the functional and integration areas in the ‘Revelation’.
• Wrote, edited, reviewed and published validation of testing results.
• Involved in performing test executions for manual tests, to include unit and integration testing for
Microsoft Axapta.
• Involved in testing various Modules, Functionality, and Business Processes of the Application like
UPS, Sales Management, Purchase Order Management, Inventory & Procurement Mgmt etc.
• Performed Functional, System, GUI, Integration and Regression testing
• Created and executed the Test Scripts for each functionality and documented the results
• Performed Regression testing after bug fixes and verified those fixes.
• Participated in review and testing activities to ensure the quality and functionality of the application.
• Worked closely with Functional Leads to ensure testing issues are resolved.
• Executed SQL Queries for Database testing
• Used ‘Revelation Issue Log’ to log, monitor and update defects found during testing
Environment: Microsoft Axapta, MS Office, SharePoint, Revelation Issue Log, Visio, SQL
Server 2000, Windows XP
EDUCATION: Masters in Computer Applications
VISA STATUS: US Citizen