Sales Manager

Valerie Hardman

*** ******** *** 646-***-****

Brookyln, NY 11206 E-mail:

**********@***.***

EDUCATION

New York City College of Technology, Brooklyn, NY

• AA Degree in Accounting June 2008

Brooklyn College Brooklyn, NY

•BA Degree in Accounting June 2011

EMPLOYMENT

Bank of America, New York, NY

Teller 8/2006 to present

• Extensive Customer Contact

• Processing Customer retail banking transactions

• Promote new bank services, bank credit cards, and loan programs

• Provide account status data whenever requires and handled phone inquiries

• Manage teller Operations for service branch

• Assist Relationship Manager on Operational issues

• Train and supervise new hires

Daffys, New york,NY

Retail Sales Clerk 8/2003 to

03/2006

• Greet customers and ascertain what each customer wants or needs.

• Compute sales prices, total purchases and receive and process cash or credit payment.

• Maintain knowledge of current sales and promotions, policies regarding payment and

exchanges, and security practices.

• Prepared merchandise for display

• Trained and supervised new hires

Jrac Mechanical Corp., Brooklyn, NY 9/2002 to 6/2003

Office Clerk

• Communicate with customers, employees, and other individuals to answer questions,

disseminate or explain information,

take orders, and address complaints.

• Answer telephones, direct calls, and take messages.

• Operate office machines, such as photocopiers and scanners, facsimile machines,

voice mail systems, and personal computers

• Compile, copy, sort, and file records of office activities, business transactions, and

other activities.

• Compute, record, and proofread data and other information, such as records or

reports.

• Maintain and update filing, inventory, mailing, and database systems, either manually

or using a computer.

Skills

• Knowledge of WordPerfect 8.0, Microsoft Word, Excel, Quattro Pro PowerPoint

and Internet Explorer

Reference: Available Upon Request

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