Sales Customer Service

Jerrica Langlais

** ****** ***( Milton, MA *****

857-***-**** ( *********@******.***

My total objective is to obtain a position as a team-player in a people-

oriented organization where I can maximize and grow my marketing skills and

utilizes my marketing experience and enables me to make a positive

contribution to the company.

BS in Marketing, University of Massachusetts-Dartmouth

Class of 2010 3.0/4.0 in marketing

Professional Experience

Lead Sales Consultant

(Supervisor) 2007 to Present Dartmouth, MA and Norwood, Ma

Sprint Nextel Corporation

Meet or exceeds service and sales objectives by providing excellent

customer service to customers in our corporate retail stores, including

consultation and guidance in meeting the customer's specific wireless

needs. I sell products and services as well as actively solicit new

customers through inside sales and store marketing events. Also supervised

and train new and old employees.

. Store Budget

. Management Skills/Training

. Sales quote

. Small Business/Outbound sales Consultant

. Event Marketing

. Inventory Management

. Field Marketing

. In-store/Outside Marketing

Event Representative

T-mobile 2007-2006 New Haven, CT

As part of the team, I offered in-store sales support and training to our

national retail partners across the U.S. such as Wal-Mart, BJ's and

Bestbuy) Outgoing, creative, and professional, Event Representatives create

excitement around T-Mobile products and services and generate incremental

sales. Some activities during:

. Point of Sales (POS)

. Event Marketing

. Product Support

. Promotions

. Customer relationship management (CRM)

. Territory Management

Relevant Skills

Social Media Skills such as Blogging and Podcast, Marketing Research, SPSS

(Statistical Package for the Social Sciences),

Microsoft Word, Excel and PowerPoint, Sales Force.

Writing Skills

. Produced variety of business materials, including: letters, reports,

proposals and forms.

. Composed essays using APA or MLA format.

Communication Skills

. Promoted products and services; generated leads and initiated sales.

. Established and improved client communications; maintained ongoing

relationships.

. Conducted surveys and analyzed results.

. Served as representative and liaison.

Education

BS in Marketing, University of Massachusetts-Dartmouth

Southern Connecticut State University Major- Advertising and Promotion 2005-

2007

Milton High School Class of 2005

Contact this candidate