Administrative Assistant Manager

Brenda J. Harriell

**** ******* ****** ***

Tallahassee, Fla 32310

***/***-****

****************@*****.***

OBJECTIVE:

To obtain employment within a facility that will allow growth and

utilize education, work experience and interests.

EXPERIENCE:

Tax Preparer

01/2009 - 04/2010 Jackson Hewitt Tax Service Tallahassee, Fl

Greet and welcome customers, explain process for filing taxes with Jackson

Hewitt, comply with all tax laws and regulations including, but not limited to,

the complete and accurate preparation and timely filing of income tax returns

and related documents. Safeguarding personally identifiable information, not

revealing any information appearing on a tax return or any information

gathered for its preparation, except as permitted or required by law. Diligently

seeking to recognize and prevent fraud and other abuse. Providing each

customer with all required printed documents, including a receipt and a

"Recap". As requested, promptly returning any and all records of the customer

necessary for that taxpayer to comply with his or her tax obligations, unless

specifically permitted or required to retain such papers under law. Being

courteous and cooperative in dealing with representatives of governmental

agencies. Provide all information required by a statute or regulations and /or

formally requested by the authorized governmental agency. Processing all

income tax checks and addressing all issues and problems that occur during

processing time to ensure that the tax payer receives all monies due or that is

owed to the and from the government.

OPS Front Office Manager

11/2000 - 02/2003 Department of Environmental Protection Tallahassee, FL

Preformed general office duties. Maintained front office support, assisted

Bureau and District park office staff, corresponded with supervisor. Completed

monthly expenditure reports, prepared materials and accommodation for all

training and seminar conducted within the department, including travel if

necessary. Maintained all employees and ops time sheets. Reviewed and

reconciled all state travel expenses on SAMAS. Processed all incoming and

outgoing departmental mail. Generated functional file system and daily

schedule for operations of departmental flow.

Administrative Assistant/OPS Position

03/1998 - 06/2000 Addecco Employment Services Tallahassee, FL

Performed general office duties. Maintained and purged large volumes of

confidential files. Data entry of personnel files. Resolved all complaints within

the department. Provided updated educational training courses to the affiliates

and generated monthly course approvals and stipulation memos. Provided

monitoring assistance and support to the staff and supervisors. Assisted

different area sections with special projects. Back up support for switchboard -

10 lines. Updated all return mail on CEES data systems. Answered all questions

for the call center, plus schedule appointments for employees. Performed

surveys via phone for the mobile home office during hurricane season.

EDUCATION:

Amos P. Godby High School

Tallahassee, FL

Obtained Diploma

Keiser College

Tallahassee. FL

Obtained AA Degree - Accounting Technology - Business Management

SKILLS:

Windows vista,98, XP, ME, MS, works, Internet Explorer, WP, MS word, Outlook,

Access, Excel, QuickBooks, Office-Pro, Profiler, Turbo Tax, E-file, Quest-pro

Reference Upon Request

Contact this candidate