Customer Service High School

Alfonso Zamudio

**** ****** ******, ** ***** Home 818-***-**** 818-***-**** Cell

OBJECTIVE:

To be part of a leading company that would be able to best utilize my skills and

experience to achieve, company goals.

QUALIFICATIONS:

•1 Bilingual English/Spanish •2 Customer Service Call Center

•3 Delivery Driver Class A •4 Shipping and Receiving

•5 MS Word, MS Excel •6 Strong work ethic

•7 Data Entry •8 loading and unloading

•9 WPM 35 •10 Knowledge of UPS/FEX

WORK EXPERIENCE:

MLS 12/09 to Present

Delivery Driver Class A Van Nuys, CA

10 Follow appropriate safety procedures for transporting dangerous goods.

11 Check vehicles to ensure that mechanical, safety, and emergency equipment is in

good working order.

12 Maintain logs of working hours and of vehicle service and repair status, following

applicable state and federal regulations.

13 Check all load-related documentation to ensure that it is complete and accurate.

14 Maneuver trucks into loading or unloading positions, following signals from

loading crew and checking that vehicle and loading equipment are properly

positioned.

15 Secure cargo for transport, using ropes, blocks, chain, binders, or covers.

16 Read bills of lading to determine assignment details.

17 Report vehicle defects, accidents, traffic violations, or damage to the vehicles.

Xerox 09/07 to 12/08

Customer Service Van Nuys, CA

18 Entered shipping information to computer took all calls for orders

19 Loading and unloading packages cycle counts answer phones heavy customer

service

20 Customer Service delivery computer skills UPS/FEDEX/DHL manifest

NASM 04/07 to 06/07

Shipping and Receiving Calabasas, CA

21 Customer Service Liaison, point of contact for all work orders

22 Enter work orders in data base system and made status updates on service request

23 Loading and unloading trucks

24 FedEx and UPS manifest, answer incoming calls and packaging

25 Shipment to destination cycle counts

Corporate Air Parts 06/06 to 10/06

Receiving Van Nuys, CA

26 Liaison, point of contact for all work orders

27 Maintains records and files paperwork in accordance with established procedures

28 Loading and Unloading Trucks

29 Generated monthly reports using MS Excel

30 FedEx and UPS manifest information

31 Answer incoming calls in a professional demeanor

EDUCATION: Monroe High School North Hills, CA

High School Diploma 1997 to 2000

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