Customer Service Manager
Resume:
Robin G. Gordon
Grand Junction, CO *1503
SKILLS:
Keyboard 60 WPM Microsoft Power Point
**-*** ** ***** ********* Access
Microsoft Word Accounting Software
Microsoft Excel Customer Service
EMPLOYMENT EXPERIENCE
JG Management Systems
Bobby Coy, Supervisor
10/26/10 to 05/07/10
Accounting Assistant: Process invoices for sub contractors, process monthly invoices for
government contracts. Process bi-weekly payroll for 80 employees in 16 states. Track office
inventory.
American General Financial Services
Chris Nenne, Branch Manager
1/8/09-10/24/10
Customer Service Specialist: Accounts payable, daily deposits, misc administrative
duties. Solicit loan accounts, service loan accounts, close loans. Call delinquent
accounts. All aspects of servicing and closing loans.
Grace Homes Real Estate and Construction * Grand Junction, Colorado
Gayle Oxford, Supervisor
4/24/08 to 11/7/08 (Laid off)
Accounting Assistant: Accounts payable-Company operations and vendors, daily
deposits, construction loan draws. Use of Master Builder program and all other
computer applications. Answering phones and customer service
Bray Property Management * Grand Junction, Colorado
Cindy Hoppe, Supervisor
1/2004 to 10/2006
Accounting Assistant: Accounts payable, accounts receivable, bank reconciliation and
deposits, professional communications, data entry, customer service, problem solving.
EOM balance sheets for property owners.
Dos Hombres Restaurant * Grand Junction, CO 81503
Scott Howard, Owner
1991-2004
Bar Manager/Supervisor: Managed all aspects of a restaurant bar, which included ordering,
inventory, tracking sales and profit margins. Managed all bar employees, including hiring
and reviews of employee conduct and work performance. Led meetings to discuss areas
of focus and promote teamwork. Cash handling and register balances.
EDUCATION BACKGROUND:
IntelliTec College * Grand Junction, CO 81503
Associates Degree of Occupational Studies in Business Administrative Technology
Member, National Vocational Honor Society and Notary Public Certified
REFERENCES:
Gayle Oxford 270-5072
Cerise Moran 433-9593
Loretta Arellano 434-4923
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