Technical Support Technician

Mark Lowell P. Baguio

****, ********** *****,

New Market, MD 21774,

301-***-****.

OBJECTIVE: To obtain a position as a Computer Technician.

: To explore other posibilities on how to widen my knowlegde on Computer

repairs and Networking

EXPERIENCE:

Goldshine Pharmaceuticals Inc. Manila,Philippines

2008 - 2010

Computer Technician / IT Officer

• Provided technical support for the production, accounting and laboratory division of the

coffee manufacturing facility.

• Responsible for the repair and maintenance of printers, monitors, scanners, PABX

system, CCTV surveillance system and hardware.

• Provided assistance at the in-house helpdesk providing technical support by phone and in

person to the facilities staff on the remote branches.

• Responsible for loading new software and systems on existing equipment.

• Tested systems to ensure the elimination of bugs or viruses.

• Responsible for performing troubleshooting activities prior to the implementation of new

systems.

EDUCATION:

University Of San Carlos – Technological Center Cebu, Philippines

2001-2008

BS in Computer Engineering

TECHNICAL EXPERTISE:

Computer Repair (software and hardware),Computer Networks, and Windows 95/98/2000, XP,

Windows 7, Vista, 2003 Server, 2008 Server, MySQL, XAMMP, Java and PHP.

PERSONAL DETAILS:

I just love playing Basketball and Football.

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