Sales Administrative Assistant

PROFILE

Dependable Administrative Assistant with over 15 years of

experience in sales and executive-level support.

Knowledgeable in all areas of office management and

procedures. Strong background in customer service with

extensive experience handling money and credit card

transactions. Internet and computer savvy. Education

includes Bachelor's Degree in Interior Design and an

Administrative Assistant certificate.

SKILLS

Microsoft Office / Windows

Email / Internet / Web Design

General Office Skills

Mailing Lists / Mass-Mailing

Multi-line Phones / Voicemail

Inventory Control / Ordering

Types 80+ WPM / 10-Key 100+

Staff Training & Supervision

Money Handling

Sales & Warehouse Support

PROFESSIONAL EXPERIENCE

PERSONAL ASSISTANT / SALES SUPPORT ADMIN

Boyles Furniture, Jamestown, NC

Aug 95 to Present

Assisted Vice-President and Store Manager with general

office duties including typing, copying, and filing.

Answered phones and directed calls to their correct

destination.

Supervised and trained office staff.

Trained new sales staff in company policies and sales

procedures.

Set up and administered company's new phone and voice

mail system.

Ordered office supplies and furniture.

Created and updated sales reports in Microsoft Excel.

Maintained staff schedule, pricing lists, and sales

material.

Updated company website with new pricing, sales ads, and

pictures.

Administered company mailing list and mailed company

catalogs and price lists directly to customers.

Handled money and credit card information on a daily

basis; entered accounts receivables and deposited money

into bank.

Ordered new stock, made changes to existing orders, and

resolved any issues with vendors.

Helped resolve customers' sales or delivery issues.

Ensured customer orders were filled out correctly and

promptly entered into company's ordering system.

Created an efficient procedure for entering orders,

saving company hundreds of man-hours and improving

customer satisfaction.

EDUCATION

DIPLOMA - ADMIN ASSISTANT, 2009

Penn Foster Career School, (online)

BACHELOR'S DEGREE - INTERIOR DESIGN, 1994

High Point University, High Point, NC

AWARDS

Support Person of the Year - 1998

GAIL

WILLIAMS

ADMINISTRATIVE

ASSISTANT

CELL: 336-***-****

gailwilliams1395

@yahoo.com

8570 NC Highway 65

Summerfield, NC 27358

Contact this candidate