Technician Years Experience

DAVID HILLMAN

*** ********* ***** 615-***-****

Nashville TN 37214 *************@*********.***

PROFESSIONAL SUMMARY

An electronics technician with over eight years experience setting up wireless network IP addresses to test

802.11 radios. Professional with extensive customer relations skills, tech support, problem solving and

more than two-years supervisory experience. Utilizes Microsoft Office Pro.

PROFESSIONAL SKILLS:

• DC/AC • Oscilloscope

electronics and meters

• Troubl • Reading

e shooting schematics

• Solderi • Tuning UHF

ng communications equipment

PROFESSIONAL EXPERIENCE

PCDude-Nashville, TN 2010

Computer Technician

Repair and remove virus infections from desktop and laptop computers. Reinstall windows and recover

data from bad hard drives. Perform updates and provide customers with repair estimates.

• Utilize QuickBooks to check customers in and receive payments on completed work orders.

• Provide technical support to customers in at store or over phone.

• Track inventory, assist customers to find electronic peripherals, count cash and credit receipts,

make bank deposits, and lock store at closing.

RENT A CENTER NATIONAL PRODUCT SERVICE - Nashville, TN 2008-2010

Bench Technician

Repaired consumer electronics Televisions and DVD players. Researched cost of parts needed for repairs

and produced cost estimates.

• Utilized ICA software to search inventory for in-stock repair parts.

• Restored laptop computers back to factory specs.

• Repaired consumer electronics Televisions and DVD players.

• Researched cost of parts needed for repairs and developed repair estimates for customers.

RYZEX REPAIR - Nashville, TN 2004-2008

Lead Technician

Supervised a team from 5 to 15 techs. Repaired, programmed barcode scanners, trouble shot circuit

boards. Maintained and accounted for technician workload and costs.

• Trained techs to follow ISO 9000 guidelines. Standardized work practices reduced shipping costs

and fewer returns for damaged units and minimized lost units.

• Utilized MAS software to track incoming and outgoing workload.

• Maintained technician workload records.

• Repaired, programmed barcode scanners, and trouble shot circuit boards.

GABES ELECTRONICS - Hermitage, TN 2002-2004

Service Technician

Completed minor repair work on sight. Change out circuit boards.

• Determined correct replacement parts needed for most cost effective repair. Inspected installed

parts to ensure correct operation.

EDUCATION

ITT Technical Institute - Nashville, TN

BACHELORS APPLIED SCIENCE DEGREE- ELECTRONIC COMMUNICATIONS ENGINEERING TECHNOLOGY

ASSOCIATES APPLIED SCIENCE DEGREE IN COMPUTER ELECTRONICS ENGINEERING TECHNOLOGY

PROFESSIONAL DEVELOPMENT

• Question behind the question seminar

• How to supervise people seminar

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