FLORENTIN AMBEGA
**** *. ********* **. ** Prospect, IL 60056
Tel: 847-***-**** Cell: 773-***-****
Email **************@*****.**
Qualifications
• Quick learner and extremely adaptable in foreign environments.
• Hardworking, responsible and dependable employee.
• Language fluency: French, Lingala, Kikongo, Teke, Spanish and English.
Experience
10/07- present Guest Service Attendant (the Peninsula Hotel Chicago)
• Guide guests in the hotel and around the Spa facility
• Provide guests with all information about the hotel and the city
• Serve as interpreter for guests not speaking English
• Drop and pick up mail
• Help the manager do inventories and make orders.
• Take orders from guests wishing to dine, and serve them in the spa
• Answer phone calls and help the front desk during busy times
01/06-06/07 T eacher
Complexe Jeanne D’Arc, Libreville Gabon
• Taught basic English and Spanish to students aged 4-12
• Responsible for planning curriculum and preparing lessons plans
• Created assignments, graded homework, and reported progress to students
03/00-06/07 T ranslator and I nterpreter
A frican Timber Organization, Libreville Gabon
• Translated experts conferences conclusions
• Interpreted for representatives from French speaking member countries
04/05-06/06 P hone operator
Hôtel de la Ville, Paris France
• Answered phone calls from guests for requests
• Dispatched calls to appropriate departments
• Resolved guests concerns
07/98-06/99 Volunteer
U N HCR (Libreville, Gabon)
• Translated personal letters and affidavits
• Interpreted for religious conferences and for refugees during the immigration process
• Taught English and Spanish basics to refugee children.
02/98-04/98 Q uality Control Specialist
A NDZA Company (Leconi, Gabon).
• Monitored and assisted around 15 assembly line workers at the water bottling factory.
• Coordinated and conducted checks both within the factory and with buyers to ensure quality
standards.
Education
01/08- present Student ( with a GED at Truman College)
T ruman College and Harper College
10/07 – 12/07 M icrosoft office classes
I nterfaith Refugee & Immigration M inist ries, Chicago, I ll inois
1995-1997 Associate in Linguistics and Foreign Languages
M arien Ngouabi University, Brazzaville, Congo
1991-1995 H igh school Diploma
L ycee Henry Lopez, Gamboma, Congo
References
Nicolas Gomes,
SPA Assistant Manager at the Peninsula Chicago
Phone: 312-***-****
Igor Charles Olemat,
Human resources Manager, Hotel de ville Paris
Phone: 336********
Victor Ongama,
Head Master, Complexe Scolaire Jeanne D’Arc Libreville Gabon
Phone : 241********