Customer Service Manager

Racquel Bradley

707-***-****

**************@*****.***

Job Objective

Seeking employment with increasing growth which will allow me to showcase

my exceptional skills

Experience Summary

Excel, Microsoft Word, Publisher, Access, Visual Basic, PowerPoint, data

entry, creating form, making brochures, filing, installing software

programs, shipping and receiving, and cashier

Education

Solano Community College, Fairfield, CA

. A.A.S. Business and Liberal Arts 2007

Heald College, Concord, CA

. A.A.S. Computer Business Administration, April 2002

o Golden Directors Award

o Dean's List

Experience

Assistant Manager

November 2002 to Present

Finish Line, Palmdale, CA

Provide customer service, merchandising, generating sales, managing

profitability, maintaining floor awareness, inventory and loss prevention,

shipping and receiving, supervised over 15 employees, handled/updated

employee files, made floor visual changes, conducted meetings, and made

schedules

Office Support Clerk

June2000 to September 2000

349 Air Mobility Wing, Travis AFB

Took reservations for events, created and maintain Excel spreadsheets,

answered a multi-line telephone, faxed and copied documents, and made

labels. Utilized the Web to find information for research projects

Payroll Clerk

June 1999 to August 1999

60th Comptroller Squadron in Civilian Pay, Travis AFB

Organized and performed financial functions, managed records and files,

provided customer service and distribution information. Processed employee

data maintenance, maintained employees time and attendance records and

processed corrections

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