Manager Assistant

K endra Waldram

**** * **** **. #*, Tustin, Ca, *2683

714-***-**** *********@*****.***

Summary of Qualifications

Detail Oriented – Communication Skills - Time Management

Professional Experience

Payment Services & Senior Acct. Manager (Nation Wide Support Co.) June 2009 - Current

• Daily servicing the accounts of clients by making the needed adjustments to their payment plans

• Verify that client fees have been paid and their goals for savings are being meet

• Educate client on managing their finances and getting out of debt

• Process changes on over 100 accounts

Volunteer Tutor Sep 2009 – December 2009

• Assist 3 to 4 children at a time with their homework raging from 1 grade to 8th grade

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• Plan activities to improve math, vocabulary, and reading skills

• Create innovative ways to interest the student in the subject

• Evaluate the progress of each child

Assistant Manger (Latter-day Saints Employment Center) March 2009 – June 2009

• Manage computer based data pertaining to clients’ information

• On average conduct 5 application interviews a day and assist each individual with a plan in regards to

their job search

• Assist with teaching weekly employment classes to a group of 10 clients

• Manage 12 volunteers and coordinate interviews, class instruction, and other office activities

Volunteer Docent Supervisor (Independence Visitor Center) June 2007 – Dec 2008

• Conduct history tours detailing the trials, sacrifices, and blessings of the religious LDS pioneers who lived

in Independence from 1831 to 1838

• Answer questions from visiting patrons about the history and/or religious experience of the pioneers

• Answer phones and schedule tours for groups and individuals

• Organize volunteer staff of 16 people; including directing where their daily positions would be, keeping a

weekly report of their daily achievements and organizing weekly training meeting

• Keep the minutes at weekly meetings

• Dialogue with the interfaith community

Student Docent (Chapman University Fish Interfaith Center) Aug 2005 – June 2007

• Conduct tours of the FIC, pointing out the significance and symbolism of various art and architecture

• Schedule and facilitate diverse religious group meetings within the shared FIC space

• Clerical duties such as filing documents, email and mail correspondence, faxing, copying, etc.

• Maintaining the art pieces in the building

• Working with community members and student groups on various Interfaith events, as well as weddings

and memorial services

Education and Technical Experience

BA Liberal Studies, Chapman University, 2007

Windows and Microsoft Office Programs (i.e. excel, power point, outlook, etc.)

Internet Applications – Explorer, Google applications (i.e. browser, calendar, email and “docs”)

Special Skills and Interests

Reading, swimming, water polo, travel, religious dialogue,

painting, camping, hiking, jogging, yoga and water sports

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