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Customer Service Project Management

Location:
Poplar Grove, IL, 61065
Posted:
October 21, 2010

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Resume:

Dale Hegbom

*** ****** *****

Poplar Grove, IL **065

1-815-***-****

abiru8@r.postjobfree.com

Summary of Experience

An accomplished business owner in the construction industry with expertise

in customer service, project management, cost analysis, and inventory

control which significantly reduced costs, improved efficiencies and

productivity. Particularly effective at cash management, developing

solutions and negotiations in order to improve customer relations and

increase sales.

Experience

1988 to Present

Hegbom Remodeling/American Empire Builders, Poplar Grove, IL

Commercial and Residential Builder

. Coordinated and supervised cost accounting and payroll areas

. Analyzed productivity and profitability

. Established new procedures resulting increased productivity and more

efficient resource utilization

. Project Management team leader

. Managed cash flow

. Recruited and managed specialized skilled labor

. Customer Service representative for the organization

. Project motivator along with troubleshooting solutions

. Attention to details within projects and labor practices

Other Professional Skills

Microsoft Office 2003, 2007, and 2010 including project management

software. Software packages involving Adobe Photoshop, Chief Architect X1,

and electrical estimating software. Electrical and load estimating

knowledge.

Education

MBA, Management

University Of Phoenix, Schaumburg, IL

Anticipated date of completion March 2012

BS, Business Management

University Of Phoenix, Schaumburg, IL

Professional Memberships

National Association of Home Builders (NAHB)

International Association of Electrical Inspectors

TrexPro

Licenses

Electrical License Registration #012-2231



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