Customer Service Human Resources
Resume:
Patrice Hedgeman- Relocated to Upland, CA October 1, 2010.
***************@*********.***
Education Associate of Science, Pre-Occupational June 2006
Therapy June 2009
Prairie State College, Chicago Heights January-
Bachelor, Health Administration April 2009
Governors State University, University Park Expected:
Internship, Human Resources May 2011
Advocate South Suburban Hospital, Hazel
Crest
Master, Information Systems and Business
Administration
Robert Morris University, Chicago
Experience Great Lakes Bank
Hazel Crest, Illinois
(June 2004 - October 2010)
Teller
Highly driven and analytic problem solver
Communicate with customers daily meeting consumer needs
Answer and refer financial questions to appropriate
supervisory personnel
Analyze and deliver intricate information to diverse
audiences via phone and in person
Sears Roebuck & Co.
Matteson, Illinois
(August 2003- June 2004)
Cashier
Professional, fast, accurate, and courteous cashier with
one year of experience in large retail setting
Maintained composure under fast-paced and hectic
conditions
Handled irate customers, inquiries, and complaints
Odyssey Fun World
Tinley Park, Illinois
(May 2001 - August 2003)
Customer Service Representative
Demonstrated strengths in leadership, organization,
initiative, verbal and written communication, computer
skills and interpersonal relationships
Promoted to team leader and assisted staff of five
Responsible for training new employees on equipment and
updated computer systems
Fostered repeat and referral business through excellent
customer relations
Skills Proficient Knowledge of Microsoft Word, Outlook, Excel,
and PowerPoint
Activities Tutor, Yes I Can Daycare in areas of math, reading, and
spelling
Volunteer, Homeless Shelters at Sheldon Heights Church of
Christ
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