Customer Service Administrative Assistant

Diane Williams

**** ****** **** ******* *******, MD 20743

Cell #: 301-***-**** E-mail: ***************@*******.***

CONTRACTS ADMINISTRATOR

Competent contracts administrator with extensive experience administering

contracts for general procurement and acquisition services within federal

government and military operations. Expertise includes managing pre-award

contract management with an emphasis on pre-qualification and bid evaluation,

request for quotations, short listing of bidders, negotiating, drafting and placement

of contract awards. Other areas of contract experience include post-award contract

management and administration, guarantee change order management, progress

measurements and correspondence management for contractual correctness and

perimeters. Ensure all contractual issues of scope, cost and on time delivery and

fulfillment of services from point of project inception to completion.

PROFESSIONAL EXPERIENCE

U.S. Department of the Army, Killeen, TX

Chain Supply Manager/Logistics Specialist 07/2006-10/2007

• Analyzed contracts for content, clauses and definition of outstanding contractual

matters during in direct relation to requirements at the initial stages of all project

• Collected documentation relating to events justifying delays and added expenses to

customer.

• Reviewed sub-contracting documents for project requirements and assigned to

appropriate vendor

• Actively managed subcontracts with attention to the prevention and/or defense of

potential claims by subcontractors, prepared documentation

• Established articulate and close relations with the vendors and customers

• Provided all information relative to the contract/project to senior contract officials

• Presented reports to the senior command officials regarding contract conditions and

necessary modifications

• Provided general customer service support in areas of contractual correspondence

and contacts

• Reviewed correspondence to assure compliance

• Maintained contracts and work order files; routinely updating database (hand

receipts) keeping PBO notified of all modifications

U.S. Department of Agriculture (USDA), Washington,DC

Administrative Assistant, Various Program Areas-FAS, 08/1995-07/2006

Assured invoices and payments were accurate and processed on time

•

Assisted FAS/OA senior personnel with tracking paid invoices; working closely

•

with assigned contract specialists per requisition

Familiarized self with IAS (Integrated Acquisitions System) database when

•

tracking P.O.s.

Coordinated and performed research, maintaining a close working relationship

•

with contract specialists assigned particular work orders and with vendors

DIANE WILLIAMS Cell #: 301-***-**** E-mail:

***************@*******.*** P2

EDUCATION

University of Phoenix, Maryland campus

2009-2011 Master's of Business Administration, Human Resource

Management

Bowie State University, Bowie, MD

1989 Bachelor's of Science, Political Science

ADMINISTRATIVE/EXECUTIVE EXPERIENCE

Skilled in compiling readily available data from prescribed sources and

•

recognizing and correcting obvious discrepancies and data omissions

Knowledgeable of the basic principles of arithmetic to use established

•

formulas to make routine calculations such as configuring hours worked when

processing time records, annual budgets

Processed time and attendance, interagency training, agency training,

•

travel both foreign and domestic

Prepared memoranda, briefing papers, cables, travel alerts, minutes of

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meetings, transcription

Typing speed: 84-112 wpm

•

Familiar with various automated systems to enter, correct and retrieve

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factual information, compile reports, produce charts and graphs and monitor

project/program status

Maintained managerial calendars and schedules of events

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Managed office renovations and facility maintenance services

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Skilled in conducting research and preparing presentations (PowerPoint)

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Managed spreadsheets (Excel)

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Familiar with travel regulations, HR/benefit operations, Worker's

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Compensation

Excellent in proofreading, editing written material; close attention to detail

Skilled in conducting research and preparing presentations (PowerPoint)

Managed spreadsheets (Excel)

•

Familiar with travel regulations, HR/benefit operations, Worker's

•

Compensation

Excellent in proofreading, editing written material; close attention to

•

detail

COMPUTER SKILLS

MicroSoft Word 2007, Vista, Office, PowerPoint, Excel, Outlook, IAS,

PBUSE Certified, DAWIA

CLEARANCE LEVELS

Interim Secret (2009; USDA)

Active Secret (1993-2008; USDA)

Prior TS/SCI (Polygraph) (C.I.A. 1991)

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