REGINA L. LANE
**** ****** *** *********, **. 30815 706-***-**** ***********@***.***
OBJECTIVE TO OBTAIN A CHALLENGING POSITION THAT WILL PRODUCE AN
EFFECTIVE CHANGE BY UTILIZING MY SKILLS AND EXPERIENCE
QUALIFICATIONS
ABILITY TO PREPARE AND MAINTAIN PATIENT CHARTS
FLUENT IN MEDICAL TERMINOLOGY AND TRANSCRIPTION
EXPERIENCE WITH COMPUTERIZED BILLING/SCHEDULING
SYSTEM
WORKING KNOWLEDGE OF CPT,HCPCS & ICD 9 INSURANCE
CODES
ABILITY TO COMMUNICATE EOB
EXPERIENCE IN INSURANCE VERIFICATION INCLUDING
PRIOR AUTHORIZATION NECESSITY
UNDERSTANDING OF HIPPA, STRICT ADHERENCE TO
PATIENT RIGHTS AND CONFIDENDIALITY
STRENGTHS
EFFICIENT MULTI TASKING AND STRONG
ORGANIZATIONAL SKILLS
SELF MOTIVATED, RESPONSIBLE AND COMMITTED TO
QUALITY PERFORMANCE
EXCELLENT COMMUNICATION SKILLS, ABILITY TO
ESTABLISH RAPPORT WITH PATIENTS AND STAFF
PROFICIENT IN ALL FRONT DESK RESPONSIBLITIES, CROSS
TRAINED TO HANDLE BACK OFFICE DUTIES
COMPUTER SKILLS
KEYBOARDING 50 WPM
MICROSOFT WORD, EXCEL, LOTUS NOTES
MEDICAL DATABASE PROGRAMS INCLUDING MEDISOFT,
MAINFRAME, PGBA SYSTEMS AND CITRIX
EDUCATION
AUGUSTA STATE UNIVERSITY AUGUSTA, GA
MEDICAL CODING (CONT’D EDUCATION)
GRADUATE DATE: JANUARY 31, 2006
KERR BUSINESS COLLEGE AUGUSTA, GA
MEDICAL BILLING SPECIALIST DIPLOMA
GRADUATION DATE: DECEMBER 22, 2004
ACADEMIC HONORS:
PRESIDENT’S LIST, ALL QUARTERS 2004
KERR SHCOLARSHIP, FALL 2004
AUGUSTA TECHNICAL COLLEGE AUGUSTA, GA
DATES ATTENDED: SEPTEMBER 2003 MARCH 2004
GENERAL COURSE STUDY
EXPERIENCE
HEALTHCARE FINDER
HUMANA MILITARY HEALTHCARE SERVICES
APRIL 2006 MARCH 2010
GENERATED REFERRALS AND AUTHORIZATIONS FOR ACTIVE
DUTY SOLDIERS AND DEPENDENTS FOR MEDICAL NECESSITY
ASSISTED IN THE SUPERVISION OF TWO ASSOCIATES FOR
ACCURATE PROCESSING IN UTILIZATION REVIEW
GENERATED AND PROCESSED AUDITS FOR QUALITY
PERFORMANCE
ASSISTED IN THE DISTRIBUTION OF INTERNET REFERRALS
GENERATED BY PROVIDERS TO 19 ASSOCIATES
TRANSCRIBED PROVIDER DOCUMENTS RECEIVED VIA
RIGHTFAX AND INTERACTIVE VOICE RESPOSE
COMMUNICATED DISCHARGE PLANNING WITH ACUTE CARE
FACILITIES
CONSULTED WITH PROVIDERS TO CONFIRM ACCURACY OF
AUTHORIZATIONS
MEDICARE BENEFITS SPECIALIST
MANPOWER (PEARSON PROJECT) GOVERNMENT BASED
OCTOBER 2005 APRIL 2006
COUNSELED FOR NEW MEDICARE PART D BENEFITS FROM
INBOUND CALLING PATIENTS
ASSISTED VIA HELP DESK TO FELLOW ASSOCIATES IN
COUSELING FOR BENEFITS
FRONT DESK RECEPTIONIST
DR MARIAN T. EBRON, M.D. INTERNAL MEDICINE
FEBUARY 2005 OCTOBER 2005
ANSWERED PHONES, FILING AND SCHEDULING APPOINTMENTS
SCHEDULED REFERRALS AND PROCESS 2NDARY INSURANCE
CLAIMS
LABORATORY AND STANDARD PATIENT DEMOGRAPHIC DATA
ENTRY
INSURANCE VERIFICATION AND MINIMAL ABSTRACT CODING