Human Resources Manager
Resume:
ANTHONY
W. PORTER
Willow Springs, NC 27592
E-mail: **********@*********.***
PROFESSIONAL SUMMARY
Versatile and results oriented Human Resources Professional with extensive
experience in employee relations, benefits, administration and
compensation.
Strong generalist who can build committed teams and internal partnerships.
Devoted team leader and a proven problem solver.
Skilled negotiator and developer of human resources practices.
Dedicated to making a strong contribution to a growing organization with a
diverse culture by enhancing productivity through the growth and
development of its employees.
. Highly experienced in numerous work environments.
TRAINING & CERTIFICATIONS
Human Resources Management, 2010. Duke University, Durham, NC
EXPERIENCE
ON-SITE MANAGER, SOS Staffing, Durham, NC (2008-2009)
. Increased weekly billable hours from 120 to over 17,500 drastically
increasing revenue.
. Liaison between the customer and SOS Staffing's Corporate Office
ensuring effective communication.
. Created written policies, procedures and practices for SOS employees to
reduce absenteeism and retain committed employees.
. Coached and counseled employees to help reduce turnover and increase
productivity.
. Effectively increased employee morale on the shop floor through
communication and daily start up meetings.
. Responsible for managing employment processes: worker compensation,
unemployment claims, background checks, and drug screens in a timely
manner to ensure filing compliance with various agencies.
. Handled and or assisted in all investigations pertaining to sexual
harassment, discrimination and injuries with detail documentation.
. Created payroll reports to review billing accuracy before submitting to
the customer.
. Met with the customer's supervisors daily to ensure their staffing needs
were met.
PROGRAM MANAGER, Volt Services Group, Raleigh, NC (2004-2008)
. Conducted and assisted in prohibited harassment investigations within 24
hours after the reported incident.
. Handled all questions pertaining to employee benefits, and resolved any
concerns with employees to reduce down time and increase performance on
the shop floor.
. Conducted quarterly meetings with the contract Engineers, Administrators
and Light Industrial Employees to ensure production standards were being
met and to enhance communication.
. Processed a weekly payroll for more than 200 contract employees.
. Effectively coached and counseled employees, when needed, in a timely
manner.
. Served as an employee advocate for all contract employees to create a
safe environment.
HUMAN RESOURCES SITE MANAGER, Nomaco/Focal Point, Tarboro, NC (2002-
2003)
. Consulted with Supervisors to ensure compliance with federal and state
labor laws.
. Served as a liaison between the associates and management team to ensure
compliance with all company policies, procedures and programs.
. Coordinated and conducted new hire orientations, associate assistance,
recreational activities and other related programs.
. Worked with required personnel to ensure management training in
interviewing, hiring, terminations, promotions, performance reviews and
harassment.
. Administered programs to reduce absenteeism and turnover
. Administered the local leave management and served as payroll backup to
meet payroll's deadline.
HUMAN RESOURCES ADVISOR, Ericsson, Inc., RTP, NC
(1998-2001)
. Increased employees' confidence in the Human Resources Team by rapidly
responding to crises.
. Provided interpretation and implementation of various Human Resources
related programs for organizational growth.
. Supported more than 300 Research & Development engineers and
Administrative support employees to increase productivity.
. Served on the Human Resources Advocate Team to promote shared Human
Resources related ideas and suggestions throughout Ericsson in US, to
create consistency in the HR processes.
. Facilitated various classes involving Ericsson's values and practices
that improve the Ericsson brand.
. Worked with vendors to establish classes and workshops to address
competency management and improve employee career development.
. Conducted salary-planning reviews with management to ensure eternal
equity.
. Assisted in retaining top talent by conducting and analyzing compensation
surveys
ON-SITE MANAGER, Monarch Services, Raleigh, NC
(1996-1998)
. Served as liaison between IBM managers and Monarch's contract employees,
building an effective partnership between the 2 organizations.
. Handled all questions pertaining to employee benefits, and resolved any
concerns with employees to reduce down time and increase performance.
. Conducted monthly meetings with contract employees, in professional and
manufacturing positions, and IBM managers to ensure productivity and
enhanced communications.
. Resolved Worker Compensation issues for all Raleigh employees in a timely
manner, resulting in reduced Worker Compensation claims.
. Consolidated Payroll Administration for more than 50 employees within
Raleigh, Cary and Research Triangle Park, eliminating many payroll
errors.
HUMAN RESOURCES SPECIALIST, PennCorp Financial, Raleigh, NC
(1992-1996)
. Recruited candidates in a timely manner for all open professional and
administrative positions to maintain productivity in the various groups.
. Acted as liaison between Home Office and more than 170 branch employees
throughout the US to ensure uniformity of company's policies and
procedures.
. Served as a Workers' Compensation Administrator for more than 2,000
employees and agents to file and monitor the employees' recovery.
. Addressed issues concerning employee benefits and acted as mediator for
employee relations, thus building employee morale.
. Processed all temporary employee requests and assignments, effectively
reducing overtime.
. Served as a dedicated member on the Employees' Activities committee to
increase employee actives and team spirit.
. Developed and conducted a New Hire Orientation program that aided the new
employee to effectively transition into the company's culture.
EDUCATION
BA, Speech Communications, 1985. North Carolina State University, Raleigh,
NC
Concentration: Telecommunications/Public Relations
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