Customer Service High School
Resume:
Ariana Schaeffer
Riverside, CA 92506
Cell: 951-***-****
******.*********@*****.***
Education
University of California, Riverside
June 2010 Bachelor of Arts Riverside, CA
Psychology
on Dean's Honors List during four consecutive 10-week scholastic quarters
on Chancellor's Honors List
3.4 cumulative GPA
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Riverside Community College
High School Riverside, CA
n/a
high school concurrent enrollment
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Polytechnic High School
June 2006 High School Riverside, CA
4.2 GPA senior year
3.6 cumulative GPA
AP Psychology
AP French 4
perfect attendance awards
several scholastic achievement awards
nominated by teachers for Presidential Academic Award
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Experience
Home Depot
August 2006 - Present Special Services Riverside, CA
Associate
customer service
typing (~65-70 wpm)
answering and transferring calls internally and externally on a multi-line
phone system
cash handling
maintaining a clean and organized front desk
operating a linux-based computer system to maintain customer orders
faxing purchase orders to vendors and installers
resolving customer complaints
handling credit card applications
maintaining and organizing customer files
processing invoices and refund transactions
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Tilly's
October 2005 - June 2006 Cashier/Sales Associate Riverside, CA
cash handling
customer service
answering phones
suggestive selling
store organization
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Hogi Yogi
June 2004 - August 2005 Shift Leader Riverside, CA
cash handling
food service
customer service
cleaning
employee management
minor paperwork
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City of Riverside
June 2002 - August 2002 Assistant to City Clerk Riverside, CA
summer work program
file organization
typing
spreadsheets
customer service
obtained official proclamation from Colleen Nicol, City Clerk, about my
outstanding performance and work ethic
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