Martin Donnelly
Elmhurst, IL **126
**************@*******.***
Bringing business and information systems acumen from experience in the areas of Customer Relationship Management,
Database Programming, Business Analysis, Sales and Direct Marketing. Your enterprise will benefit from
expertise in analyzing, architecting and implementing business systems
wide variety of skills including project and personnel management
strong analytical and technical skills that provide practical, powerful and cost effective solutions
outstanding interpersonal and communication skills
Knowledge Base CRM: MS Dynamics, Siebel Marketing
Languages:C#, Visual Basic, C, MS Transact SQL
Database: SQL Server, Access, Oracle, SSIS, SSRS
Web: .NET, ASP, Javascript, VBScript, SOAP
Analysis: Relational database modeling, OOP
Employment
Various venues – Dynamics CRM Consultant
present
Short term projects including
• SSRS report developement
• Redeployment of a large CRM installation
• Architecture of CRM entity
• Datamart for dashboard development
• Systems integration
Techalliance – Dynamics CRM Programmer Analyst
2008 2010
Consulting administrator of a Microsoft Dynamics CRM installation
• business analysis & architecture for customization of the Microsoft product
• an amount of project management over other consulting programmers and technicians
• programming much of the customization (javascript/SOAP), extension of the system
(plugin/workflow) integration with an external API (WSDL)
• trained and supported the business users of the system as well as outlining and
recommending business processes
• data transfer (ad hoc ETL) from legacy systems
Newark Electronics – Siebel Marketing Programmer Analyst
2006 2008 Responsible for direct marketing campaigns using Siebel Marketing
operating Siebel Marketing application and Alterian data visualization analytical tool
using Toad and SQL*Plus to access underlying Oracle database
using SQL Server client tools (stored procedures & DTS modules) for data analysis of
alternative data sources
general programming, maintenance & development using VB
2001 2006 JKS Data Services Database Architect
Responsible for client direct marketing databases in Access and SQL Server
database architecture (schema) for marketing data warehousing
data conversion and loading from legacy systems
data programming for automated imports of periodic updates using Transact SQL, VB, C#
and C (stored procedures & DTS modules)
presales client consultation and data analysis
intranet application building with ASP, .NET
1999 2001 Genisys Consulting IT Consultant
Several assignments include
data reclamation project using desktop DBMS's on financial statements
business rule and data design and analysis for Enterprise Integration systems; systems to be
integrated consisted of many DBMS's and platforms always involving Oracle including Oracle
Financials
three tiered web application development involving Java, Javabeans & servlets hosted by
DB2
disaster recovery documentation; inventory and change control application
1994 1999 Reliable Corporation Database Manager
Managed a data warehouse of more than a million and a half customers including a decade of
transaction history for this direct marketing company. Hired as a programmer analyst
supervised a staff of four database programmers with hiring and review responsibility
queried a proprietary database using a 'C' code generator (4GL)
delivered reports of customer behavior and statistical models to increase customer retention
and acquisition
supplemented database tool with use of Oracle, Access and FoxPro
designed with OLAP team using Essbase multidimensional tool
Masters project This bit of consulting was done while in graduate school. I developed and implemented a
relational database application for a small manufacturing company’s office automation. This
system tended to every aspect of the design and manufacture of custom furniture short of the
business' chart of accounts. I worked closely with the owner in analyzing the company’s
operations for development of the database structure and workflow.
Prior, non Computer Sales
technical Technical sales consultant for various resellers which involved inside and outside sales
responsibilities.
Financial services Dean Witter Reynolds, Inc
Account Executive (Registered Representative) and Branch Liaison
Microsoft certification – Customization and Configuration of Dynamics CRM 4.0
Education and
training
Master of Science, Computer Science
Illinois Institute of Technology
Bachelor of Science, Economics
University of Chicago
Various approved training courses by Oracle and Microsoft on their products and Java training
NASD licenses series 7 & 63
Illinois life insurance license