Customer Service Assistant
Resume:
SHATEKA BOLT
-*
Apt. ***
West Palm Beach, FL 33409
**********.****@*****.***
SUMMARY
Articulate, caring, and enterprising dental assistant, with a solid background in customer service and skilled
with dental tools and equipment.
EDUCATION
2009 - Present Lincoln College of Technology West Palm Beach, FL
Dental Assisting Diploma ( Graduating September 2010 )
Ÿ GPA 3.5 - Dean’s List
Ÿ Outstanding Attendance
DENTAL SKILLS
Dental Instrumentation and Instrument Sterilization
Ÿ
Root Canals
Ÿ
Crowns and Bridge
Ÿ
Dental X-rays
Ÿ
Dental Impressions and Molds
Ÿ
Patient Charting
Ÿ
Chair-side Procedures
Ÿ
Administrative Routines
Ÿ
Patient Care
Ÿ
CERTIFICATIONS
Radiology Certification ( pending graduation )
Ÿ
First Aid/CPR/HIV
Ÿ
Expanded Functions ( pending graduation)
Ÿ
COMPUTER SKILLS
Microsoft Word and Excel
Ÿ
Windows 2000 and XP
Ÿ
Microsoft Outlook
Ÿ
EXPERIENCE
August 2010 - Present VA Medical Center West Palm Beach, FL
Externship
Ÿ Chair-side assistant in composite/amalgam/root canals/ implants/oral surgery.
Ÿ Digital X -rays/ Panoramic
Ÿ Patient charting
Ÿ Impressions
2006-2008 BJW Property Management Co. Plantation, FL
Assistant
Ÿ Checked/Responded to telephone messages/ emails
Ÿ Assisted with maintenance orders and questions from customers.
Ÿ Collected rent/ deposit monies and made bank deposits.
Ÿ Filed, faxed documents, checked mail and ran errands.
REFERENCES AVAILABLE UPON REQUEST
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