Customer Service Years Experience

A'SHIYA T. BROWN

**** ******** **, ******, ** ***96

678-***-****

************@***.***

Objective: Certified Forklift Operator looking to obtain an exciting and

rewarding career.

Summary of Qualifications

. Eight years experience in production environment

. Forklift certified- classes I, III, IV, V

. Organized, detailed oriented

. Exemplary customer service skills

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Professional Experience

Support Associate 2002-

present

Assurant Specialty Property- Duluth, GA

. Operate Omation machinery

. Operate Kodak scanner

. Process documents with 100% quality

. Receiving dock

Customer Care Professional 2000-2002

Tel-Link Communications- Duluth, GA

. Provided excellent customer support

. Researched and responded to customer

requests

. Analyzed and resolved customer complaints

. Answered 80-100 inbound calls daily

Career Highlights:

Recipient of multiple perfect attendance recognitions

Maintained 100% quality over employment period

Operated in Team Captain capacity

Consistently exceed and meet production requirements

Contact this candidate