Customer Service High School
Resume:
Kaity Desrosiers
Manchester, NH 03103
Objective: To obtain a position in a challenging environment where I could
not only apply my professional skills but also further my knowledge and
experience.
Experience:
Country Inn and Suites
Bedford, NH
Night Auditor 04/10 to 06/10
Operated OPERA to complete reservations and transactions from the day as
well as change the status of used rooms for housekeeping purposes. Checked
guest in and out of the hotel. Settled accounts and ensured cash drawer is
at the specified amount. Performed wake-up calls for hotel guests.
Catered to guests' needs overnight.
Bath and Body Works
Manchester, NH
Cashier 10/07 to 07/08
Provided customer service in a self-service store. Aided customers in
locating merchandise. Answered from and provided information to costumers
about merchandise. Obtained merchandise from stockroom. Kept merchandise
in order. Inventoried stock. Cleaned around the store.
LNA Health Career
Manchester, NH
Licensed Nursing Assistant 01/08 to 02/08
Performed duties in care of patients in nursing home under direction of
nursing and medical staff. Answered signal lights, bells and intercom
system to determine patients' needs. Served and collected food trays and
fed patients requiring help. Transported patients using wheelchair and
assisted patients to walk. Turned and repositioned bedfast patients to
prevent bedsores. Recorded vitals as well as food and fluid intake and
output, as directed. Significant courses included: 50 hours of theory and
60 hours of clinical training. Maintained an average grade of a B.
Courville Nursing Home
Manchester, NH
Licensed Nursing Assistant 03/08 to 01/09
Assist residents with activities of daily living; draped residents for
examination and treatments. Assisted residents with range-of-motion
exercises and movement to wheelchair or activity areas. Handled job
responsibilities in accordance with Company's Code of Business Conduct
Certification And Licenses:
CPR/AED, Licensed Nursing Assistant
Education:
Memorial High School
Manchester, NH
High School Diploma 2002
New Hampshire Community Technical College
Manchester, NH
Liberal Arts: General Studies 2008
Southern New Hampshire University
Manchester, NH
Bachelors of Arts: Psychology 2011
References available upon request.
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