Customer Service Manager

Gabi Murphy

**** ***** ******* ***** ********, California 95843 916-***-****

******************@*****.***

Objective

Dynamic, results-focused individual seeking a permanent position within a

firm, where I can provide administrative and clerical support, while

interacting with clients in the legal profession. My goal is to work in a

firm where my organizational, interpersonal, and clerical skills can

support a dynamic and demanding environment.

Education

. Graduate MTI College - Law Office Assistant.

. I completed my course of studies at MTI College and graduated in June

2008, and am well prepared to go out and put my acquired skills to

good use.

. I hope to use the full range of my education to assist your firm in

the best way that I can.

Skills or Qualifications

. I have well developed people skills and am experienced in managing

people when called up to show leadership.

. I have well defined customer service, problem solving, and scheduling

skills, some payroll experience including handling of large recurring

cash deposits, and bring with me consistent standards of

accountability, responsibility, reliability and professional behavior

I feel will benefit your firm.

. I have also been a manager in retail environments and have opened and

closed retail stores that I was responsible for, as well as

evaluating, recognizing, coaching, and supporting those who reported

to me.

Experience

. Hancock Fabrics: From April 2004 to May 2005

. Store supervisor

. Home Depot: From June 2005 to August 2006

. Line Manager

. Experienced working and handling the public, and dealing with angry

clients are some of my strengths.

. I have worked in an office environment performing some secretarial

duties such as faxing, phone calls, e-mails, corresponding with

headquarters, while still managing customer service expectations in a

broad multitasking scenario.

. I have experience in filing, financial reporting, daily scheduling of

work, while ensuring I was still available to provide to staff and

clients as required.

. Stocking and inventory and reordering merchandise were also some of

my duties.

Contact this candidate